LSL Property Services plc

Technical Surveying Manager

LSL Property Services plc

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

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About the role

  • Maintain and enhance e.surv’s outward facing contact for lenders​.
  • Attend lender meetings​.
  • Deliver regular presentations at lender and regional conferences.​
  • Supporting lender clients with technical guidance and their individual policy requirements.
  • Monitor and react to industry news/policy changes​.
  • Contribute to articles and analysis of industry press on a range of issues affecting the sector including detailed analysis on key aspects of the housing market.
  • Create and issue regular guidance to external clients. ​
  • Support Strategic Relationship Managers as requested.
  • Support testing of new workflows, mapping and new technologies.
  • Answer technical queries within SLA agreement.
  • Support Learning and Development in creating learning material for lender compliance​.
  • Have an understanding of Audit & Quality compliance.
  • Input on contract renewals/tenders.
  • Support internal risk reports and dashboards used across the business.
  • Become a Subject Matter Expert for your allocated lenders​.
  • Contribute to quarter end, month end and key milestone reporting.
  • Use analytical skills to interpret and analyse data, identify trends, and generate actionable recommendations to inform and guide strategic decisions to management​.
  • Work closely with Customer Care to mitigate against and reflect on indemnity claims and the Post Valuation Query team to reduce the number of queries into the business.

Requirements

  • Essential Detailed knowledge of RICS “Red Book” requirements.
  • Knowledge of current trends and emerging issues in the residential surveying and valuation sector.
  • Regular national travel will be required.
  • The ability to interpret Management Information and work with internal IT systems.
  • Desirble Minimum of 5 years’ experience in residential surveying and valuation market.
  • Understanding of the 'end to end' mortgage origination process.
  • Experience Proven experience of working as part of a team of remote and office based qualified surveyors.
  • Experience of producing technical guidance for a wide audience of clients and internal stakeholders.
  • Desire to improve the reputation and success of the business.
  • Demonstrable experience in promoting a culture of compliance within the business.
  • Comply with statutory and legal requirements by observing company policies and procedures.