Area Manager
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Office
Location: Milton Keynes • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee the day-to-day operation of the branches within your area.
- Evaluate employee performance and provide feedback and coaching as required.
- Develop customer relations and communicate with Regional Sales Manager to meet targets.
- Interact with customers regularly to ensure satisfaction and gain feedback.
- Brief Branch Managers on sales goals, promotions, and other information.
- Ensure Branch stock control and audits are completed.
- Manage stock efficiency including supplier/customer returns.
- Drive telesales efficiency within your area.
- Ensure service levels with parts deliveries are satisfactory.
- Resolve customer problems as needed.
- Manage staff holidays and report staffing issues.
- Comply with health & safety requirements.
- Ensure cash management adheres to procedures.
- Assist credit control with customer debt.
- Drive promotional activities and achieve set goals.
- Maintain high ethical and professional standards.
Requirements
- Already working in the automotive industry.
- Experience as an Area Manager or experienced Motor Factor Branch Manager.
- Ability to manage and grow direct reports.
- First class commercial awareness with the ability to leverage reporting data to drive growth and margin.
- Good working knowledge of Microsoft Excel.
Benefits
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
stock controlcash managementcustomer relationstelesales efficiencyperformance evaluationcoachingpromotional activitiescredit controldata reportingcommercial awareness
Soft skills
leadershipcommunicationproblem-solvinginterpersonal skillsorganizational skillscustomer satisfaction focusethical standardsfeedback provisionstaff managementgoal orientation