Senior Cyber Server and Network Engineer
LRQA
full-time
Posted on:
Location Type: Office
Location: Birmingham • United Kingdom
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Job Level
About the role
- Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability.
- Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies.
- Administer and troubleshoot Palo Alto firewalls and Panorama.
- Administer and troubleshoot Zscaler ZIA/ZPA for secure internet and remote access.
- Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups.
- Manage and support Cisco Meraki wireless, switching, and security appliances.
- Work closely with 1st/2nd line teams to escalate and resolve network incidents.
- Contribute to low-level design and documentation for new solutions and improvements to existing infrastructure.
- Monitor and tune network performance, using tools and monitoring systems.
- Ensure all changes are documented and follow the internal change management process.
- Participate in on-call rotations and provide out-of-hours support when required.
Requirements
- Proven experience in a 3rd line network support role within a medium to large enterprise.
- Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower.
- Solid experience supporting Palo Alto firewalls in a production environment.
- Working knowledge of Zscaler ZIA and ZPA.
- Strong understanding of Microsoft Azure networking, including hybrid connectivity setups.
- Experience managing Cisco Meraki infrastructure.
- Good understanding of networking protocols (e.g., BGP, OSPF, VPN, NAT, ACLs).
- Ability to work independently and handle high-pressure situations with calm and professionalism.
- Excellent documentation and communication skills.
Benefits
- Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
3rd line supportnetwork infrastructure optimizationCisco routingCisco switchingPalo Alto firewallsZscaler ZIAZscaler ZPAMicrosoft Azure networkingnetworking protocolsdocumentation
Soft Skills
ability to work independentlycalm under pressureprofessionalismexcellent communication skills