Brokerage Operations – Associate Pod Analyst, Account Transfers
LPL Financial
full-time
Posted on:
Location Type: Office
Location: Fort Mill • North Carolina • South Carolina • United States
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Salary
💰 $23 - $39 per hour
About the role
- Assisting with servicing escalated issues and other complex activities that impact the Advisor experience.
- Review and initiation of both paper and electronic asset transfer requests on behalf of our advisors.
- Research and reconciliation of outstanding transfer requests to ensure asset delivery and balancing of books and records.
- Effectively communicate verbal and written pertinent information to Financial Advisors and contra firms on the status of the transfer requests.
- Regularly contribute to root cause problem solving sessions to continuously improve the Transfer process.
- Perform quality control functions to ensure standard work is taking place.
- Share pain points with leadership and business partners to find solutions and pursue process improvements.
- Leverage Lean Management/Six Sigma strategies and tools to enhance workflows and unlock additional opportunities to increase scalability.
Requirements
- 3 + years experience in the Brokerage Operations, specifically Account Transfers/ACATs/Non-ACATs or Bachelor’s degree in related field
- 3+ years experience leading teams and being a SME resource for your team, also experience working on internal projects
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
asset transferreconciliationquality controlLean ManagementSix Sigmaproblem solvingprocess improvementBrokerage OperationsACATsNon-ACATs
Soft Skills
communicationleadershipteam managementcollaborationanalytical thinkingattention to detailcustomer serviceadaptabilitycritical thinkinginterpersonal skills