Loyalty Juggernaut

Client Partner

• Take end-to-end ownership of client strategy, engagement, and governance
• Own and manage engagement for Strategic and Key accounts, ensuring program success and maximising GRAVTY® adoption
• Act as a trusted advisor to senior client stakeholders, aligning their business objectives with GRAVTY®’s capabilities
• Oversee governance models to ensure all client requests, programme roadmaps, and deliverables remain on track
• Drive AI and product expansion, positioning GRAVTY® as an essential platform for client success
• Identify and address gaps in client engagement strategies, ensuring a proactive approach to risk and opportunity

Senior Manager – Client Engagement