Sales Associate, Building Materials
Lowe's Companies, Inc.
Sales Associate, Hardware
Lowe's Companies, Inc.
full-time
Posted on:
Location Type: Office
Location: Erie • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Welcome customers to Lowe's and help them find the right products and services for their home improvement needs.
- Interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
- Spend most of your time listening to customers, answering questions, and organizing merchandise; daily responsibilities may vary by department.
- Work in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Preferred: 6 months of Retail and/or customer service experience
- Preferred: Bi-lingual skills
- Preferred: Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Benefits
- Make your well-being a priority with multiple top-tier health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program (learn new trade skills).
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
basic arithmeticcomputer skillsretail technologymerchandise handlingorder processingcustomer serviceproduct selectioninventory managementpaint mixingpipe cutting
Soft skills
customer interactionlisteningcommunicationorganizational skillsteamworkproblem-solvingadaptabilityattention to detailmultitaskingbilingual communication
Certifications
trade certificationhardware certificationkitchen certificationplumbing certificationelectrical certificationlawn and garden certificationlumber/building materials certification