Sales Associate, Hardware
Lowe's Companies, Inc.
Sales Associate, Building Materials
Lowe's Companies, Inc.
full-time
Posted on:
Location Type: Office
Location: Edwardsville • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise and occasionally load merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
- Guide customers through shopping or checkout and complete other duties as assigned.
- Work in various departments (Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services).
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- 6 months of Retail and/or customer service experience (preferred)
- Bi-lingual skills (preferred)
- Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) (preferred)
- May need to travel occasionally to meetings, training, or to support neighboring stores
- Ability to work in varied environmental conditions and follow lifting guidelines (single lifts up to 75 pounds; team lifts as needed)
Benefits
- Competitive pay and flexible schedules
- Multiple top-tier health insurance options
- Tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemerchandise handlingorder processinginventory managementbasic arithmeticlifting (up to 75 pounds)bi-lingual communicationtrade skills (hardware, plumbing, electrical, lawn and garden, lumber/building materials)
Soft skills
communicationteamworkproblem-solvingadaptabilitycustomer engagement
Certifications
trade certification