Product Business Analyst
Low Carbon Contracts Company
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • United Kingdom
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Salary
💰 £48,000 per year
About the role
- Contribute to the evolution of the product roadmap
- Develop appropriate documentation (e.g. detailed process models and other suitable artefacts covering functional/non functional specifications) to ensure Tech-Hub have the right information as early as possible to build the foundations for efficient delivery.
- Play a key role at scrum ceremonies, supporting reviews and retros and owning and driving requirements through refinements.
- Build and maintain a strong working relationship with various stakeholders (LCCC Tech-Hub, Internal Users / Stakeholders, UI/UX resource)
- Collaborate with cross-functional teams, including internal stakeholders, delivery teams, third-party suppliers and industry bodies.
- Serve as a critical link between technical and non-technical teams, facilitating alignment and mutual understanding while minimising delays and misunderstandings
- Facilitate workshops, teach-ins and presentations to gather insights and communicate findings.
- Work closely with stakeholders to iteratively validate requirements and ensure alignment with evolving needs and expectations.
- Facilitate User Acceptance Testing sessions, eliciting feedback and comprehensively documenting any bugs.
- Identify opportunities to enhance business processes through innovation or optimisation.
- Contribute to strategic planning by providing analytical insights and solution recommendations.
- Evaluate the impact, risks and value of proposed changes or new initiatives.
- Maintain a continuous improvement mindset with our internal delivery partner (LCCC’s tech-hub)
Requirements
- Commercial experience of delivering within complex change initiatives as a business, product or strategy analyst, with an IIBA, BCS, or other relevant accreditation.
- Understanding of business process modelling and solution design. Able to create accurate BPMNs, UML and ITIL documentation and other user-centric artefacts.
- Stakeholder engagement and communication skills, capable of bridging technical and non-technical teams to clearly define problems and develop effective solutions.
- Experience in facilitating workshops, interviews and requirements gathering sessions.
- Experience in an Agile/Scrum environment.
- Sound documentation skills, including writing user stories, functional specs, business cases, user and process journeys.
- Skills in planning and managing implementation timelines, with ongoing communication and validation of the underlying assumptions.
- Proficiency in business discovery tools and systems, including Visio, Camunda, Figma, Draw.io, PowerBI and advanced Excel, with the ability to leverage these platforms to model processes, manage data, design workflows and create user journeys.
- Familiarity with enterprise architecture or data modelling tools.
- Experience of working in the energy sector.
Benefits
- Annual performance based bonus, up to 10%
- 25 days annual leave, plus eight bank holidays
- Up to 8% pension contribution
- Financial support and time off for study relevant to your role, plus a professional membership subscription
- Employee referral scheme (up to £1500), and colleague recognition scheme
- Family friendly policies, including enhanced maternity leave and shared parental leave
- Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
- Three paid volunteering days a year
- Season ticket loan and cycle to work schemes
- Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
- Employee resource groups
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process modellingsolution designBPMNUMLITILuser storiesfunctional specificationsbusiness casesuser journeysAgile
Soft Skills
stakeholder engagementcommunication skillsfacilitationrequirements gatheringanalytical insightscontinuous improvement mindsetcollaborationproblem-solvingrelationship buildinginnovation
Certifications
IIBABCS