Lovehoney Group

Social Media Coordinator / Manager

Lovehoney Group

full-time

Posted on:

Location Type: Hybrid

Location: Zurich • Switzerland

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About the role

  • End-to-End Platform Management: Oversee all social channels, ensuring a consistent brand voice, quality, and posting cadence across platforms like Instagram, TikTok, and Facebook.
  • Content Creation & Planning: Develop and execute a dynamic social content calendar featuring engaging visuals, short-form videos (Reels/TikToks), and compelling copy.
  • Community Engagement: Actively manage our community by responding to messages and comments, fostering positive customer connections and monitoring brand sentiment.
  • Trend Monitoring & Innovation: Stay ahead of platform updates and cultural trends to propose relevant, fast-turn content opportunities that keep the brand at the forefront.
  • Performance Analysis: Track and report on key metrics (reach, engagement, growth) to derive actionable insights and continuously optimise our social media strategy.

Requirements

  • Proven Social Media Experience: Significant experience in managing professional brand channels, ideally within the retail or lifestyle sector.
  • Creative Content Skills: A talent for visual and written storytelling, with the ability to produce platform-native content and adapt tone for different audiences.
  • Technical Proficiency: Experience with social media management tools (e.g., Hootsuite, Later, Meta Business Suite) and basic design/video editing (Canva, Adobe, CapCut).
  • Analytical Mindset: The ability to interpret social data and metrics to improve performance and support broader marketing goals.
  • Collaboration & Organisation: Strong time-management skills and a proactive approach to working cross-functionally with Product, Sales, and Support teams.
Benefits
  • Attractive office space in the Glatt Tower with excellent public transport connections.
  • An unusual industry.
  • Plenty of scope for decision-making.
  • Flexible working hours and home office according to internal regulations.
  • Generous discount at Amorana.
  • Various discounts in different shops in the Glattzentrum.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content creationsocial media managementperformance analysisvisual storytellingwritten storytellingdata interpretationvideo editing
Soft Skills
community engagementtime managementcollaborationproactive approach