loveholidays

Senior IT System Administrator

loveholidays

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Support and administrate a large-scale, multi-platform estate encompassing Google Workspace, Microsoft Azure, and Jamf Pro
  • Building, supporting and maintaining large scale CRM and Telecoms systems
  • Serve as the primary contact for network issues, collaborating with the broader senior team to resolve problems and conduct necessary maintenance across different sites.
  • Lead large event meeting setup, support and general AV support/break-fix as needed and support 20 Google Meeting rooms.
  • Manage multiple queues of tickets using Freshservice within our SLA.
  • Manage and run weekly joiners and leavers, account creations and deactivations.
  • Support UK Office, Ireland Office and Dusseldorf office (Onsite and remote).
  • Completing technical projects in line with quarterly business key results.

Requirements

  • 7+ years working experience as an IT Support Engineer or Administrator
  • Degree in a technical subject or industry standard certificates
  • Strong working knowledge of Google Workspace, Azure and JAMF
  • Strong working knowledge of Mac and Windows OS in an enterprise environment
  • Strong working knowledge of networking, we use Palo Alto, Aruba and Meraki
  • Strong working knowledge of managing Gemini and Claude in an enterprise environment
  • Working knowledge of n8n in an enterprise environment
  • iOS and Android management and support
  • Working knowledge of Crowdstrike
  • Possess a strong focus on IT security
  • Ability to work individually and within a team
  • Flexibility to work outside of standard work hours to accommodate projects or emergencies
  • Weekend on call rota (Remote)
Benefits
  • Company pension contributions at 5%.
  • Individualised training budget for you to learn on the job and level yourself up.
  • Discounted holidays for you, your family and friends.
  • 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
  • Ability to buy and sell annual leave.
  • Cycle to work scheme, season ticket loan and eye care vouchers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT SupportNetwork AdministrationGoogle WorkspaceMicrosoft AzureJAMFMac OSWindows OSNetworkingiOS ManagementAndroid Management
Soft Skills
TeamworkFlexibilityProblem SolvingCommunicationTechnical Project Management
Certifications
Technical DegreeIndustry Standard Certificates