Love, Bonito

Supply Chain Executive – DC Inbound Operations

Love, Bonito

full-time

Posted on:

Location Type: Hybrid

Location: Manila • Philippines

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Job Level

Junior

Tech Stack

ERPSQL

About the role

  • Own and track end-to-end inbound timelines for weekly launches across all regional 3PL warehouses, from supplier handover to DC receipt
  • Monitor shipment milestones (ex-factory, departure, arrival, cross-dock, putaway) and proactively flag risks
  • Work closely with suppliers, freight forwarders, and 3PL partners to ensure inbound goods arrive in line with launch cut-offs
  • Coordinate inbound receiving and putaway prioritisation with DC teams to support launch readiness
  • Manage last-minute changes, delays, and recovery plans to minimise launch and sales impact
  • Ensure inbound quantities are accurately reflected in WMS and SAP upon receipt
  • Investigate and resolve inbound discrepancies (shortages, overages, mis-receipts)
  • Support inventory reconciliation related to inbound and launch stock
  • Act as the primary point of contact for 3PL inbound operations, with working knowledge of outbound and returns processes
  • Track operational KPIs and SLAs across inbound (and, when required, outbound and returns)
  • Identify recurring execution issues and work with 3PL partners to drive corrective actions
  • Conduct root cause analysis for delays or performance issues and drive corrective actions with 3PLs
  • Escalate operational risks early, with clear impact assessment and mitigation options
  • Provide operational support for outbound fulfilment and returns processing during peak periods or issue escalation
  • Support DC teams in resolving outbound delays, returns backlogs, or exception cases
  • Assist in root-cause analysis for outbound or returns-related issues that may impact customer experience
  • Conduct regular visits to the Philippines DC to review inbound, outbound, and returns operations validating processes and SLAs
  • Build strong working relationships with warehouse teams through presence, follow-up, and accountability
  • Support on-site execution during critical launch periods or operational escalations
  • Support issue resolution and continuous improvement initiatives

Requirements

  • 1 year experience in engineering or supply chain field preferred (fresh graduates are welcome!)
  • Hands-on experience in supply chain or DC operations, especially 3PL environments
  • Strong understanding of inbound operations, with exposure to outbound fulfilment and returns processes
  • Experience managing execution across multiple stakeholders
  • Familiarity with ERP and WMS systems in an omni-channel or e-commerce environment
  • Strong proficiency in Excel / Google Sheets (mandatory); SQL is a plus
  • **You Should Have **
  • Comfortable working remotely, with strong self-discipline and ownership
  • Highly detail-oriented and takes strong ownership of timelines, tasks, and outcomes
  • Proactive, resilient, and not afraid to chase issues to closure
  • Clear and confident in communicating with stakeholders across markets
  • Passionate about operational excellence and continuous improvement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
supply chain managementinbound operationsoutbound fulfilmentreturns processesroot cause analysisinventory reconciliationexecution managementKPI trackingdata analysisproblem solving
Soft skills
strong ownershipdetail-orientedproactiveresilienteffective communicationstakeholder managementself-disciplineaccountabilityrelationship buildingcontinuous improvement