Lourdes Health System

Manager, HR Systems Reporting

Lourdes Health System

full-time

Posted on:

Location Type: Remote

Location: Arizona • Connecticut • United States

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Salary

💰 $110,912 - $177,972 per year

Job Level

SeniorLead

About the role

  • Partners proactively with Virtua HR leadership in achieving excellence in business performance through the innovation, implementation and optimization of reporting best practices
  • Support the successful alignment of HR’s strategic and operational plans by providing creative and scalable reporting solutions enterprise wide
  • Collaborates daily with the HR Technology, Analytics and operational teams (HR, Payroll, IT) to understand reporting requirements for integrations, configuration, holistic system needs and data requests
  • Leads the continuous movement of transforming human capital data into meaningful and actionable stories which support leadership towards proven data-driven decision insights
  • Independently facilitates discussions to understand customer business needs, researches and proposes viable technical solutions and provides consultative guidance
  • Ensures high quality reports and dashboards by overseeing product design, architecture, testing, data validity and deployment
  • Develops and mentors a team of skilled technical professionals, sharing expertise and fostering a culture of innovation
  • Oversees vendor release management specifications, including evaluating new reporting capabilities, engaging stakeholders, prototyping solutions, testing, training users and leading successful implementations
  • Oversees a voluminous report and data repository with a focus on streamlining report library with additional prompts and filters, incorporating implemented operational business changes timely and evaluating current value add to organization
  • Coordinates monthly review of scheduled reports to ensure recipient list is current, information is utilized and delivery criteria supports organizational needs
  • Validates all modifications and audits full suite of custom reports for consistent tagging, descriptions and formatting
  • Manages adherence to reporting guidelines to maintain report uniformity and expands standard operating procedures accordingly
  • Actively participates and identifies report modifications required for year-end transition and manages deliverables.
  • Leads the design and development of HR reports and dashboards with a focus on self-serve and application across system
  • Supports the translation of business needs to technical specifications for report development
  • Monitors report development and checks in with team regularly to ensure positive direction and movement
  • Reviews, validates, and signs off on all newly created reports
  • Proactively engages team to investigate and resolve report validity shortfalls
  • Consistently researches new reporting technology and partners with HR Leadership in evaluating value add and return on investment
  • Collaborates with other industry reporting professionals to explore new reporting advancements.
  • Represents Virtua in community forums and networking events to gather best practices and upcoming product intel
  • Confidently knowledge shares research, experience and partners in the development of a strategic reporting technology business plan
  • Adheres to change management processes and ensures submissions are timely and follow guidelines
  • In partnership with HR Leadership, recommends where reports and dashboards will be located and app connectivity to support seamless self-serve capabilities
  • Identifies need for report/dashboard help text and guidelines
  • Outlines the creation and implementation of report reference materials (articles and announcements)
  • Coordinates operational training, conducts workshops and demonstrations as needed to promote user adoption, increasing customer comfort while navigating reports/dashboards and interpreting results.
  • Monitors case management and ensures the successful and timely fulfillment of report requests
  • Supports reporting team during triaging request by proposing insightful and clarifying questions and synthesizing report specifications based on customer discussions
  • Upon delivering finished product, proactively connects with customers to measure satisfaction and gathers feedback for future process improvement in reporting

Requirements

  • 8+ years of progressive technical system experience with a focus on advanced reporting, data transformation and optimization
  • Workday expertise required, including report product offerings such as: Prism, Discovery Boards, People Analytics, etc.
  • Advanced level experience required with Excel, Workday business processes and reporting including BIRT, advanced, matrix, composite reports and calculated fields
  • Willingness to be immersed in healthcare operations to successfully synthesize industry practices with available technology
  • Proven track record meeting target dates within time, quality and cost while managing parallel deliverables
  • Consistently exhibits patient, flexible and comprehensive leadership to team of professionals
  • Creates an environment of commitment within team by encouraging engagement, recognizing achievements, setting goals, prioritizing and delegating equitably with clear expectations
  • Excellent customer service, verbal, and written communication skills
  • Strong analytical and critical thinking skills, including the ability to apply them to a variety of situations
  • Proven success in solving challenges independently and communicating solution obtained
  • Must be able to work independently and prioritize team responsibilities to meet deadlines
  • Strong aptitude to presenting data that is meaningful, tells a story and actionable to leadership.
  • Bachelor’s Degree required. Degree preferred in Computer Science, Information Services, Business, Quantitative Methods. Technology certifications preferred. Completion of Management/Leadership training programs.
Benefits
  • medical/prescription, dental and vision insurance
  • health and dependent care flexible spending accounts
  • 403(b) (401(k) subject to collective bargaining agreement)
  • paid time off
  • paid sick leave as provided under state and local paid sick leave laws
  • short-term disability and optional long-term disability
  • colleague and dependent life insurance and supplemental life and AD&D insurance
  • tuition assistance
  • employee assistance program that includes free counseling sessions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
advanced reportingdata transformationdata optimizationWorkdayExcelBIRTmatrix reportscomposite reportscalculated fieldsPeople Analytics
Soft Skills
leadershipcustomer serviceanalytical thinkingcritical thinkingcommunication skillsproblem-solvingindependenceteam prioritizationengagementcommitment
Certifications
Bachelor’s DegreeComputer ScienceInformation ServicesBusinessQuantitative MethodsTechnology certificationsManagement trainingLeadership training