Junior Security Operations Center Analyst
Long View Systems
full-time
Posted on:
Location Type: Hybrid
Location: Calgary • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$52,900 - CA$69,431 per year
Job Level
Junior
Tech Stack
AWSAzureCloudGoogle Cloud PlatformITSMReactServiceNowSplunk
About the role
- Actively participate in 24x7 operations of the Long View Security Operations Centre
- Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
- Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
- Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
- Coordinate major security incident situations and provide internal communications via email in a timely manor
- Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
- Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
- Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
- Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
- Work with cloud technologies like Azure, AWS and Google Cloud Platform
- Fulfill reporting requests that can be pulled from Long View tools
Requirements
- 1+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
- SC-200 certification
- Experience working with MS Defender
- Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
- Experience with various IT service management tools including performance monitoring and ITSM solutions
- Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
- Experience working with incident, problem, change and service requests that follow ITIL framework standards
- Experience provisioning new client services and working through customer onboarding tasks
- Proven ability to troubleshoot and resolve technical and procedural issues
- Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
- Ability to react quickly and professionally with a sense of urgency
- Ability and desire to work on an on-call rotation for 24-hour support
Benefits
- Interesting work – Be part of exciting projects while accessing all the latest technologies
- Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- RSP plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
incident detectionincident responsemalware analysiscyber forensicsdata integrationtroubleshootingtechnical issue resolutionprocess documentationsecurity guidancereporting
Soft skills
strong verbal communicationstrong written communicationability to react quicklyprofessionalismsense of urgencyteam collaborationcustomer communicationorganizational skillsproblem-solvingadaptability
Certifications
SC-200