London & Zurich

Revenue Operations

• Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed
• Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc)
• Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics
• Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution
• Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party)
• Work with the CPO and CTO to align product roadmap with commercial opportunity
• Work with the COO to ensure operational delivery matches what is sold
• Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements
• Represent the commercial perspective in wider business strategy discussions at SLT level
• Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator

Chief Revenue Officer