London Borough of Newham

Strategy

• Lead a high performing and high profile team which plays an essential role in Newham’s continuing improvement journey.
• Shape and drive the Council’s strategic vision and priorities.
• Ensure that borough ambitions are translated into clear, deliverable plans that achieve meaningful outcomes for Newham.
• Lead the development of the Council’s corporate planning, performance frameworks, ensuring robust governance, data-driven decision making and a strong focus on continuous improvement, Best Value and service excellence.
• Championing inclusive and evidence-based policy development, ensuring that resident voice, equality considerations, performance intelligence and lived experience are at the heart of decision making and service design.

Assistant Director of Corporate Strategy

Business Analyst

• Lead the analysis of current (“as-is”) and future (“to-be”) service models to support service improvement.
• Elicit, document and manage business requirements across multiple workstreams.
• Translate business needs into clear requirements artefacts, including user stories, acceptance criteria and functional/non-functional requirements.
• Collaborate with stakeholders to identify pain points, risks, and opportunities for improvement.
• Facilitate workshops, stakeholder engagement sessions, and co-design activities.
• Use tools such as Miro, Microsoft Visio, and other process mapping platforms to visualise workflows, user journeys and service designs.
• Support solution design by working closely with delivery teams, developers.
• Contribute to testing activities, including defining test scenarios, supporting UAT (User Acceptance Testing), and ensuring solutions meet business needs.
• Support change implementation, including impact assessments and transition to business-as-usual.
• Ensure traceability between business needs, requirements, and delivered outcomes.

Assistant Director of Corporate Strategy

Digital Business Analyst, Project Lead – Housing Services Improvement Programme