Lojas Renner S.A.

Marketplace Manager

Lojas Renner S.A.

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Strategic and commercial direction of Camicado's Marketplace;
  • Management of performance indicators (portfolio management, take rate, churn, sales, etc.);
  • Responsible for defining the 360° strategy (organic and performance campaigns);
  • Strategic role focused on boosting Marketplace performance;
  • Continuous alignment with peer areas across the company, such as Marketing, IT and Logistics;
  • Management and development of the team;
  • Monitor and analyze performance indicators (GMV, margin, sell-out, conversion, SLA, service level);
  • Attention and focus on NPS (internal and external customers);
  • Ensure governance of pricing, product mix, assortment and competitiveness;
  • Work integrally with internal areas such as Marketing, Logistics, Pricing, Finance and Technology;
  • Lead direct and indirect teams, promoting development, engagement and high performance;
  • Identify opportunities for continuous improvement in operational processes and in the customer experience.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Economics, Engineering or related fields;
  • Solid experience managing marketplaces, e-commerce or digital channels;
  • Strong analytical skills, with mastery of KPIs and data-driven decision making;
  • Experience in commercial negotiations and strategic partner management;
  • Experience managing teams and projects;
  • Intermediate/advanced Excel and familiarity with BI tools;
  • Experience with marketplace expansion projects (seller onboarding, 1P/3P) is a plus;
  • Experience in large companies, digital retail or marketplace ecosystems is a plus;
  • Experience with commission structures and commercial campaigns is a plus;
  • Be hands-on.
Benefits
  • Commuting allowance (Vale-Transporte) and/or company shuttle for positions at our distribution centers (CDs)*
  • Meal voucher / Food allowance
  • Christmas gift basket
  • Home office allowance (for hybrid or remote employment contracts)*
  • Multi-purpose purchasing card
  • Employee discount at our stores
  • Health insurance
  • Dr. Be (telemedicine, telepsychology, nutritional coaching and sports coaching)
  • Wellhub (Gympass)
  • Programs and campaigns designed to promote self-care, health and wellbeing for our employees and their families
  • Balance methodology applied to leadership and teams to strengthen communication and recognition, wellbeing, and work style/tools
  • Dental plan
  • Univers – discounts at Raia and Drogasil pharmacies
  • Pet health plan
  • Running coaching
  • Discounts on universities, schools, language courses and professional training
  • Tickets for cinemas, parks and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI managementdata-driven decision makingmarketplace managemente-commercecommercial negotiationsteam managementproject managementExcelBI toolsmarketplace expansion
Soft Skills
analytical skillsstrategic thinkingleadershipteam developmentengagementhigh performance focuscustomer experience improvementcross-functional collaborationattention to detailgovernance
Certifications
Bachelor's degree