Logz.io

Account Manager

• Build, lead, and develop a high-performing TAM organization across account management, technical success, and support.
• Own renewal forecasting, planning, and execution to deliver predictable retention and upsell outcomes.
• Lead commercial engagements, including pricing, negotiations, contract structure, and value realization conversations with customers.
• Guide customers through the adoption of leading AI and data-driven products, demonstrating clear ROI to support expansions and renewals.
• Implement scalable commercial processes that drive renewal discipline, expansion pipeline development, and account growth execution.
• Partner cross-functionally with Sales, Product, and Finance to influence commercial strategy and maximize customer lifetime value.

Director of Technical Account Management – EMEA

Backend Engineer

• Lead the architecture and implementation of scalable GenAI solutions.
• Define and enforce AI best practices: evaluation, privacy, responsible AI, and performance.
• Drive AI strategy across teams and products.
• Read, interpret, and apply cutting-edge AI research.
• Design infrastructure that enables AI at scale—from zero-to-one to production.
• Mentor engineers and grow technical leadership across the organization.

Senior Backend Software Engineer, GenAI Platform

AI Engineer

• Build and deploy clusters of AI agents that tackle multiple use cases across the IT domain.
• Work hands-on with LLMs—installing, running, and fine-tuning models. We are not just calling APIs.
• Build backend services for data ingestion, AI pipelines, and integrations.
• Integrate open-source AI modules directly: read, tweak, and ship.
• Operate in AWS (Lambdas, APIs, infrastructure) to power AI-driven features.
• Collaborate directly with customers—strong English communication is essential.

Director of Technical Account Management – EMEA

Senior Backend Software Engineer, GenAI Platform

Senior Software Engineer – GenAI Platform