Logz.io

Solutions Engineer

• Act as a trusted advisor for top enterprise accounts.
• Guide architecture decisions and integration best practices.
• Troubleshoot complex technical issues.
• Drive long-term success and adoption across customer environments.
• Combine deep technical expertise with strong relationship-building skills to ensure customers achieve measurable outcomes and stay ahead in their observability journey.

Technical Solutions Engineer

Business Intelligence Developer

• Own and evolve Logz.io’s BI stack, data models, and reporting infrastructure to enable data-driven decision-making.
• Define and govern core business metrics to ensure consistency and reliability across all teams.
• Lead analyses across product, marketing, and revenue functions to identify growth opportunities and optimize performance.
• Build intuitive dashboards and champion analytics best practices for technical and non-technical stakeholders.
• Improve data quality, lineage, and governance as the company scales.

BI Engineer

Technical Customer Success

• Work very closely with our top customers to make sure that they gain value and value realization from our product and satisfied with the overall service that we provide
• Be the focal point for any technical related matter, and progress and own the outcome until fulfillment according to customer's needs
• Train and coach customers to a successful on-boarding process and ongoing usage
• Partner with sales on accounts planning and proactively identify technical opportunities for expansion
• Define timelines, milestones and success criteria, while ensuring that they are successfully achieved
• Advocate internally for customer needs – be the technical voice of the customer within Logz.io

Technical Solutions Engineer

BI Engineer

Customer Success Engineer