Logifuture

Manager

• - Lead and manage the application support team, ensuring high‑quality service delivery.
• - Oversee incident management processes, ensuring timely resolution of issues.
• - Implement and maintain monitoring tools to ensure system performance and availability.
• - Work closely with development teams to ensure smooth deployment of new features and updates.
• - Provide regular updates on system performance, incidents, and resolutions to senior management.
• - Ensure adherence to regulatory requirements and internal policies.
• - Conduct capacity management processes and forecasting.
• - Conduct post‑mortem meetings and follow up on action items.
• - Leverage AI‑driven observability to detect anomalies, predict incidents, and automate root‑cause analysis.
• - Implement AI‑based alerting and noise reduction to improve signal‑to‑noise ratio in monitoring systems.
• - Use LLM‑based assistants to accelerate troubleshooting, log analysis, and knowledge retrieval.

Application Performance Monitoring Manager