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Application Performance Monitoring Manager
LogifutureLeading the application performance monitoring and support team for effective service delivery at Logifuture. Collaborate on incident management and application monitoring processes.
Tech Stack
Tools & technologiesLinuxOraclePMPSDLCSQLUnix
About the role
Key responsibilities & impact- - Lead and manage the application support team, ensuring high‑quality service delivery.
- - Oversee incident management processes, ensuring timely resolution of issues.
- - Implement and maintain monitoring tools to ensure system performance and availability.
- - Work closely with development teams to ensure smooth deployment of new features and updates.
- - Provide regular updates on system performance, incidents, and resolutions to senior management.
- - Ensure adherence to regulatory requirements and internal policies.
- - Conduct capacity management processes and forecasting.
- - Conduct post‑mortem meetings and follow up on action items.
- - Leverage AI‑driven observability to detect anomalies, predict incidents, and automate root‑cause analysis.
- - Implement AI‑based alerting and noise reduction to improve signal‑to‑noise ratio in monitoring systems.
- - Use LLM‑based assistants to accelerate troubleshooting, log analysis, and knowledge retrieval.
Requirements
What you’ll need- - Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- - Several years of experience in application support, with a strong understanding of SDLC.
- - Proficiency in SQL, incident and change management, and familiarity with monitoring tools like New Relic or Dynatrace.
- - ITIL, CISSP, PMP, or other relevant certifications preferred.
- - Strong problem‑solving abilities and attention to detail.
- - Excellent communication and leadership skills.
- - Ability to work under pressure and manage multiple tasks simultaneously.
- - Knowledge of Linux, UNIX, Windows, and databases (Oracle, MS SQL).
- - Experience with AI‑powered monitoring platforms (Datadog Watchdog, Dynatrace Davis, New Relic AI).
- - Understanding of machine‑learning concepts relevant to operations: anomaly detection, forecasting, pattern recognition.
- - Ability to evaluate and integrate LLM‑based tools into support workflows (incident summarization, RCA assistance, runbook automation).
- - Familiarity with AIOps frameworks and automated remediation pipelines.
Benefits
Comp & perks- - Private health insurance;
- - Bi-Monthly company wide social and team building activities;
- - Hybrid & Remote work arrangements;
- - Flexible working hours;
- - Daily paid meal;
- - Wellbeing day;
- - Training and Development opportunities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLincident managementchange managementmonitoring toolsLinuxUNIXWindowsdatabasesmachine learningAIOps
Soft Skills
problem-solvingattention to detailcommunicationleadershipability to work under pressuretime management
Certifications
ITILCISSPPMP