LogicManager

System Administrator

• Manage user administration and group policies in Azure & Google Workspace, ensuring the appropriate level of access with a zero-trust framework
• Enroll & support users and devices in Single Sign-On, MFA, ensuring self-service
• Oversee procurement, provisioning, and distribution of end-user devices. Manage inventory of devices with 3rd party vendors
• Collaborate with cross-functional teams to troubleshoot and resolve end-user technology issues, ensuring a seamless and secure environment
• Develop and implement proactive measures to enhance system performance, reliability, and security, aligning with organizational goals
• Ensure systems and controls are set up and monitored to comply with security frameworks such as SOC2, NIST, and FedRamp
• Create and maintain comprehensive technical documentation, including system configurations, procedures, and troubleshooting guides

Systems Administrator

Affiliate Manager

• Lead the development of scalable, standardized reporting frameworks and dashboards that deliver meaningful business insights.
• Translate data into stories that spark action.
• Work closely with customer-facing teams, leadership, and technical stakeholders to ensure reports are designed with purpose and clarity.
• Develop and deliver training, documentation, and best-practice resources in partnership with the Onboarding & Enablement team.
• Collaborate with customer-facing teams and engage directly with customers through Reporting Councils and ad hoc sessions.
• Uphold and maintain enterprise-wide standards for reporting quality, consistency, and compliance.
• Identify gaps and opportunities within current reporting practices.

Data & Insights Partner

Customer Advocate

• Responsible for the entire new customer acquisition lifecycle for LogicManager
• Engage 1:1 with potential customers to understand challenges and align solution packages
• Guide prospects through the customer journey, highlighting how LogicManager addresses risks and objectives
• Manage a pipeline of inbound qualified leads, initiating and nurturing relationships
• Demo LogicManager’s software to inbound marketing-generated leads
• Achieve qualifications in solution areas (Enterprise Risk Management, Security & Privacy, etc.)
• Collaborate with marketing and technical teams to refine solutions or launch new products
• Contribute insights, strategies, and vision to reinforce company values and culture

Systems Administrator

Data & Insights Partner

Customer Advocate, New Business Sales