Loggerhead Marinelife Center

Insurance

• Recruiting and training new agents, setting sales targets, and developing strategies to increase quotes and sales
• Coach members of the sales team to deliver a standard of customer care to meet company standards
• Oversee the sales team to achieve operational targets and monitor performance
• Identify and develop new business opportunities within the insurance sector
• Provide expert advice on insurance products and coverage options
• Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
• Report on results, recommend initiatives to increase sales, identify obstacles and solutions to overcome to increase sales
• Providing sales strategies, feedback, and marketing plans
• Keeping up-to-date with industry developments
• Answering customer queries
• Mediating disputes with customers
• Stay informed about market trends, competitor activities, and industry developments to adapt sales strategies and maintain a competitive edge
• Work closely with other departments, such as underwriting, marketing, and operations, to streamline sales processes and enhance customer experience

Sales Manager, Home Insurance

Inside Sales

• As part of Loggerhead’s Customer Experience team, handle inbound calls or leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits.
• Interact with customers through warm inbound calls and email.
• Actively listen to customers while delivering a world-class experience across every interaction.
• Drive sales growth by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
• Serve as a trusted advisor by uncovering the prospect’s needs, recommending solutions, and converting them into customers using a proven sales strategy.
• Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.

Inside Sales Agent

Actuary

• Full ownership of insurance products’ profitability and competitiveness in the Florida market
• Researching competitive landscape to identify industry developments and opportunities to evolve product offerings to maintain competitiveness and price adequacy
• Management of rate review and filing process for insurance products to ensure timely implementation of rates, forms, and rules changes to support profitability and growth objectives
• Responsibility for entire process from data analysis to filing submission, including presenting to and obtaining approval from executive leadership team
• Preparation of communication to agencies and internal staff regarding product changes.
• Monitoring performance of assigned products including loss ratios, demographics, market and industry trends, legislative and regulatory activities, etc. to anticipate problems and proactively design corrective actions
• Refinement of product strategy through the timely creation of new and improved coverage offerings, underwriting guidelines, and pricing that ensure Company insurance products remain competitive in marketplace and in compliance with laws and regulations
• Manages relationships with external parties, including vendors, insurance organizations and regulators.
• Being a driving force to implement new products and product enhancements, including developing systems requirements and performing detailed testing
• Works on ad-hoc requests for analysis, research, reports, presentations dealing with business needs.
• Build strong relationships with other business units and lead strategic direction for the long-term success of assigned areas.
• Contributing to actuarial reserving function and supporting quarterly reserve reviews and annual actuarial report and opinion
• Assisting with reinsurance needs by analyzing risk-return tradeoff of various reinsurance structure options
• Assisting enterprise risk management function with quantitative analysis related to various risks to which Loggerhead is exposed

Sales Manager, Home Insurance

Inside Sales Agent

Senior Actuarial Analyst, Home Insurance