Loews Hotels & Co

Recreation Manager

Loews Hotels & Co

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida • United States

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About the role

  • Responsible for providing exceptionally enjoyable and safe pool experience for resort guests
  • Directs the provision of pool services, including towel issuance and inventory control as well as shift pool and aquatic operations
  • Manages the operations and staff of all Recreation, Fitness Center, and Aquatics programs
  • Oversees the operation of the swimming pool area
  • Oversees the pool programs such as towel issue, retail sales at the pool, and Attendant service programs
  • Interviews and recruits all Recreation employees and Recreation vendors
  • Reviews and submits vendor contracts to Director’s approval prior to the hiring and scheduling of an activity
  • Establishes, ensures adherence to all departmental and Loews Hotels guidelines, policies, and procedures
  • Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends
  • Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs
  • Maintains optimal staffing levels within forecasted budgetary guidelines
  • Completes appropriate shift reports
  • Reviews/maintains daily payroll records/reports
  • Develops annual goals for all department managers
  • Evaluates individual employee performance, determining improvement and training needs and advancement requirements
  • Communicates information about hotel and recreation programs to all guest contact departments
  • Prepares Daily Calendar of Resort Activities
  • Ensures recreation programs are executed in accordance with all hotel and safety guidelines
  • Inspects the general appearance and functionality of all activities/recreation spaces
  • Prepares annual departmental budget and manages departmental costs
  • Oversees and ensures accuracy of all cashier functions
  • Responsible for accurate recording and submittal of payroll information
  • Schedules and coordinates monthly recreation staff meetings
  • Maintains the clean and excellent working condition of pool deck, fitness center, game room, and any other planned recreational activity space
  • Promotes and applies teamwork skills at all times
  • Executes emergency procedures in accordance with hotel standards

Requirements

  • Prior Recreation/Aquatics Management/Supervisory Experience - Required
  • Minimum Five years recreation/aquatics management experience
  • Excellent communication skills-oral and written
  • Strong leadership skills
  • First Aid and CPR certification
  • Experience in high volume pool/ recreation facility
  • Able to work a flexible schedule, including weekends and holidays
Benefits
  • one free meal per shift
  • free theme park access
  • paid parental leave
  • 401K matching
  • travel benefits
  • opportunities for ongoing learning and development
  • eco-friendly and sustainability programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Recreation managementAquatics managementInventory controlPayroll managementBudget managementStaff schedulingEvent planningPerformance evaluationSafety complianceEmergency procedures
Soft Skills
Communication skillsLeadership skillsTeamworkOrganizational skillsInterpersonal skills
Certifications
First Aid certificationCPR certification