Loews Hotels & Co

Recreation Manager

Loews Hotels & Co

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Responsible for providing exceptionally enjoyable and safe pool experience for resort guests
  • Directs the provision of pool services, including towel issuance and inventory control as well as shift pool and aquatic operations
  • Manages the operations and staff of all Recreation, Fitness Center, and Aquatics programs
  • Oversees the operation of the swimming pool area
  • Oversees the pool programs such as towel issue, retail sales at the pool, and Attendant service programs
  • Interviews and recruits all Recreation employees and Recreation vendors
  • Reviews and submits vendor contracts to Director’s approval prior to the hiring and scheduling of an activity
  • Establishes, ensures adherence to all departmental and Loews Hotels guidelines, policies, and procedures
  • Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends
  • Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs
  • Maintains optimal staffing levels within forecasted budgetary guidelines
  • Completes appropriate shift reports
  • Reviews/maintains daily payroll records/reports
  • Develops annual goals for all department managers
  • Evaluates individual employee performance, determining improvement and training needs and advancement requirements
  • Communicates information about hotel and recreation programs to all guest contact departments
  • Prepares Daily Calendar of Resort Activities
  • Ensures recreation programs are executed in accordance with all hotel and safety guidelines
  • Inspects the general appearance and functionality of all activities/recreation spaces
  • Prepares annual departmental budget and manages departmental costs
  • Oversees and ensures accuracy of all cashier functions
  • Responsible for accurate recording and submittal of payroll information
  • Schedules and coordinates monthly recreation staff meetings
  • Maintains the clean and excellent working condition of pool deck, fitness center, game room, and any other planned recreational activity space
  • Promotes and applies teamwork skills at all times
  • Executes emergency procedures in accordance with hotel standards

Requirements

  • Prior Recreation/Aquatics Management/Supervisory Experience - Required
  • Minimum Five years recreation/aquatics management experience
  • Excellent communication skills-oral and written
  • Strong leadership skills
  • First Aid and CPR certification
  • Experience in high volume pool/ recreation facility
  • Able to work a flexible schedule, including weekends and holidays
Benefits
  • one free meal per shift
  • free theme park access
  • paid parental leave
  • 401K matching
  • travel benefits
  • opportunities for ongoing learning and development
  • eco-friendly and sustainability programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Recreation managementAquatics managementInventory controlPayroll managementBudget managementStaff schedulingEvent planningPerformance evaluationSafety complianceEmergency procedures
Soft skills
Communication skillsLeadership skillsTeamworkOrganizational skillsInterpersonal skills
Certifications
First Aid certificationCPR certification