Senior Account Manager, Market Access
Lockwood
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Responsible for growing the existing accounts(s) assigned by identifying new opportunities
- Contributes to new business development activities within the account team
- Day-to-day client contact (central point of contact)
- Manage multiple pharma manufacturer clients
- Demonstrates ability to think proactively about client strategies and lifecycle management
- Stays educated on client therapeutic area, products, strategy, and competitive space
- Continues to learn and applies knowledge to reviews of content and demonstrates understanding through internal and client communication
- Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationships
- Demonstrates interest and aptitude in providing strategic recommendations with client
- Ensures client expectations are met on all levels of project and overall account activity by maintaining ongoing communication (written and verbal) with client and account team members
- Work with the internal account team to develop detailed and effective plans and monitor all aspects of project lifecycle, including scope, change and delivery
- Independently leads and facilitates client status meetings and provides timely follow-up on deliverables
- Adapts and navigates with ease whether it’s a client process or change in direction on a project
- Ability to communicate clearly and concisely in verbal and written form with limited to no oversight
- Independently identifies when a tactic is not meeting its objectives
- Identify and communicate alternate approach to internal team and client
- Prepares statements of work (SOW) for new business or new projects
- Participates and contributes to brainstorm sessions where new and innovative tactics are designed
- Conveys credibility and maintains positive, professional image both internally and externally
- Demonstrates solid presentation skills to client audiences
Requirements
- Experience in an account management role, preferable in managed care pharmacy or pharmaceuticals
- Understanding of PBM and health plan payer landscape for managed care pharmacy
- Experience managing multiple projects simultaneously
- Comfortable in a client-facing role
- Proficiency with Microsoft software (i.e. Word, Excel, PowerPoint)
- Excellent written and verbal skills
- Ability to collaborate and support other APS team members to jointly achieve company and client objectives
- Excellent time management skills and ability to meet agreed upon deadlines
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementproject managementstrategic recommendationsstatement of work (SOW) preparation
Soft Skills
client communicationrelationship managementproactive thinkingpresentation skillstime managementcollaboration