Ensure best practices across the sales cycle for all branches
Team supervision and management: oversee a team of 5 to 7 Sales Administration Assistants
Monitor performance indicators and identify areas for improvement
Order management: supervise the entire order lifecycle
Invoicing and collections: ensure accurate and timely issuance of invoices
Cross-functional coordination: ensure effective collaboration with commercial, logistics, finance and marketing teams
Resolve disputes related to orders, deliveries or invoicing
Track KPIs and propose continuous improvement initiatives

Requirements

Minimum Bac+2/3 (e.g., BTS, DUT) or bachelor’s degree in business, management or languages
3 to 5 years’ experience minimum in a similar role managing a team, ideally in a B2B environment
Proficiency with management tools (ERP, CRM)
Solid knowledge of order and contract management processes from signature to payment
Rigour, team spirit and strong customer orientation

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order managementinvoicingcollectionsperformance indicatorscontinuous improvementcontract management

Soft Skills

team supervisionmanagementcustomer orientationcollaborationdispute resolutionrigourteam spirit

Certifications

Bac+2Bac+3bachelor's degree