Salary
💰 $17 - $27 per hour
About the role
- Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties.
- Complete reconciliation of all advances to be included in the claim.
- Assist in conducting internal department quality control audits of post claim activity.
- Validate all the necessary supporting documents needed for the claim.
- Maintain clear records and reports for management regarding daily production.
- Assist with updating appropriate workstations for claim payments.
- Follow up and track payment of filed claims.
- Conduct miscellaneous research to complete daily tasks.
- Conduct research for post-claim activities such as “missing documents and/or agency inquiries”.
- Complete tasks queue and notate internal system accordingly.
Requirements
- 2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
- Knowledge of accepted business practices in the mortgage industry and understanding of claims process.
- Proficient knowledge of foreclosure process and appropriate guidelines (FHD).
- LPS-MSP (Mortgage Servicing Platform) experience.
- Ability to manage time and priorities wisely.
- Ability to make sound decisions and resolve issues.
- Ability to work independently and effectively meet deadlines.
- Ability to communicate effectively in writing, in person, and by telephone.
- Ability to use Microsoft Office applications, specifically, Excel and Word.
- Ability to maintain strict confidentiality.
- Health insurance
- Flexible work arrangements
- Professional development
- Online/remote training
- Engagement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage insurance claimsreconciliationquality control auditsdocument validationclaims processforeclosure processLPS-MSPMicrosoft ExcelMicrosoft Word
Soft skills
time managementdecision makingproblem resolutionindependencedeadline managementeffective communicationconfidentiality