LoanCare

Claims Specialist II

LoanCare

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $17 - $27 per hour

Job Level

JuniorMid-Level

About the role

  • Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties.
  • Complete reconciliation of all advances to be included in the claim.
  • Assist in conducting internal department quality control audits of post claim activity.
  • Validate all the necessary supporting documents needed for the claim.
  • Maintain clear records and reports for management regarding daily production.
  • Assist with updating appropriate workstations for claim payments.
  • Follow up and track payment of filed claims.
  • Conduct miscellaneous research to complete daily tasks.
  • Conduct research for post-claim activities such as “missing documents and/or agency inquiries”.
  • Complete tasks queue and notate internal system accordingly.

Requirements

  • 2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
  • Knowledge of accepted business practices in the mortgage industry and understanding of claims process.
  • Proficient knowledge of foreclosure process and appropriate guidelines (FHD).
  • LPS-MSP (Mortgage Servicing Platform) experience.
  • Ability to manage time and priorities wisely.
  • Ability to make sound decisions and resolve issues.
  • Ability to work independently and effectively meet deadlines.
  • Ability to communicate effectively in writing, in person, and by telephone.
  • Ability to use Microsoft Office applications, specifically, Excel and Word.
  • Ability to maintain strict confidentiality.
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development
  • Online/remote training
  • Engagement opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
mortgage insurance claimsreconciliationquality control auditsdocument validationclaims processforeclosure processLPS-MSPMicrosoft ExcelMicrosoft Word
Soft skills
time managementdecision makingproblem resolutionindependencedeadline managementeffective communicationconfidentiality
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