Salary
💰 $74,600 - $139,800 per year
About the role
- Translate business needs into clear, actionable requirements using user stories, features, epics, use cases, and/or functional specifications.
- Break down complex features and epics into smaller user stories with acceptance criteria.
- Liaise between product, development and testing teams to ensure timely delivery of enhancements and bug fixes.
- Track progress, clarify requirements and support troubleshooting through the development lifecycle.
- Conduct interviews, workshops, and feedback sessions with internal users to understand pain points and incorporate findings into product planning.
- Assist during development and testing phases by reviewing deliverables, validating functionality against requirements and coordinating user acceptance testing (UAT).
- Partner with scrum master to define project scope, timelines, and resource needs; evaluate trade-offs and prioritize features.
- Inform product decisions with strong understanding of mortgage industry practices and regulatory changes.
- All other duties as assigned.
Requirements
- Bachelor’s Degree in Computer Science, Business or related field required.
- 5-10 years of experience in product analysis or related roles within technology environments, ideally with a focus on mortgage servicing and origination systems.
- Proven ability to define, document, and refine software product requirements using user stories, functional specifications, and process flows.
- Demonstrated success working with cross-functional teams, including legal, compliance, development, quality assurance, support, marketing, and sales.
- Exceptional ability to analyze complex problems and communicate findings clearly verbally, written, and visually.
- Ability to build rapport and foster trust with colleagues and stakeholders.
- Self-starter with proactive mindset and perseverance in dynamic environments.
- Hands-on experience with Black Knight MSP and the Black Knight ecosystem.
- Experience with Azure DevOps for work item tracking.
- Experience with Microsoft Visio for process modeling.
- SQL for data querying and analysis.
- Strong understanding of mortgage industry practices, regulatory changes, and emerging technologies.