LoanCare

Product Analyst

LoanCare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $74,600 - $139,800 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureGoSQL

About the role

  • Translate business needs into clear, actionable requirements using user stories, features, epics, use cases, and/or functional specifications.
  • Break down complex features and epics into smaller user stories with acceptance criteria.
  • Liaise between product, development and testing teams to ensure timely delivery of enhancements and bug fixes.
  • Track progress, clarify requirements and support troubleshooting through the development lifecycle.
  • Conduct interviews, workshops, and feedback sessions with internal users to understand pain points and incorporate findings into product planning.
  • Assist during development and testing phases by reviewing deliverables, validating functionality against requirements and coordinating user acceptance testing (UAT).
  • Partner with scrum master to define project scope, timelines, and resource needs; evaluate trade-offs and prioritize features.
  • Inform product decisions with strong understanding of mortgage industry practices and regulatory changes.
  • All other duties as assigned.

Requirements

  • Bachelor’s Degree in Computer Science, Business or related field required.
  • 5-10 years of experience in product analysis or related roles within technology environments, ideally with a focus on mortgage servicing and origination systems.
  • Proven ability to define, document, and refine software product requirements using user stories, functional specifications, and process flows.
  • Demonstrated success working with cross-functional teams, including legal, compliance, development, quality assurance, support, marketing, and sales.
  • Exceptional ability to analyze complex problems and communicate findings clearly verbally, written, and visually.
  • Ability to build rapport and foster trust with colleagues and stakeholders.
  • Self-starter with proactive mindset and perseverance in dynamic environments.
  • Hands-on experience with Black Knight MSP and the Black Knight ecosystem.
  • Experience with Azure DevOps for work item tracking.
  • Experience with Microsoft Visio for process modeling.
  • SQL for data querying and analysis.
  • Strong understanding of mortgage industry practices, regulatory changes, and emerging technologies.