Carrier Support Representative
Loadsmart
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Job Level
About the role
- Negotiate market-driven rates and ensure shipment on-time performance metrics are met
- Meet success metrics through making the most of every opportunity
- Advocate for carrier partners and drivers to utilize our online platform to communicate, book and track loads autonomously
- Relay carrier feedback to our engineering team to continuously improve our core technology for sourcing capacity and meet the needs of customers and carrier partners
- Ensure carriers are compliant with Loadsmart standards and proactively communicate directly if they fall short of expectations
Requirements
- 1+ years work experience in Carrier Sales, Transportation, or Logistics
- Outstanding written and verbal communication skills
- Ability to prioritize and thrive under deadlines in a fast paced environment
- Self-starter unafraid of seeking resources to get the job done
- Strong business judgment and analytical skills with high attention to detail
- Excellent problem solving and decision making abilities
- Willing to work in a highly entrepreneurial and team-oriented environment
- Results driven work ethic, exemplified by prioritization and persistent continued attention to see projects through to successful completion
Benefits
- Loadie Time Off - PTO and sick days without a limit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written communicationverbal communicationprioritizationproblem solvingdecision makinganalytical skillsattention to detailself-starterresults driventeam-oriented