Leading the team to develop insights to optimise our performance across our four brands – Lloyds, Halifax, BoS and MBNA
Delivering fair value for customers and ensuring responsible lending within risk appetite
Provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys.
Designing, building, and maintaining high-quality analytics and reporting solutions that support smarter decisions and better colleague experiences.
Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data.
Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards.

Requirements

A minimum 5 years in data science, analytics, Agentic AI, machine learning or modelling is essential
Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau)
Experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business.
Strong People Focus and interpersonal Skills
Critical Thinking & Commercial Acumen
Intellectually & Analytically Curious
Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs.
Communicate & Influence: Present and influence effectively at all levels of the organisation, including the Group Executive Committee (GEC).

Benefits

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data scienceanalyticsAgentic AImachine learningmodellingdata analysiscustomer analyticsforecastingpricingsegmentation

Soft Skills

people focusinterpersonal skillscritical thinkingcommercial acumenintellectual curiosityanalytical curiositydata insightsstorytellingcommunicationinfluence