Supporting and enhancing infrastructure: Overseeing the ongoing support and technical development of the safeguarding and recovery platform
Stakeholder communication: Translating complex technical incidents and concepts into clear, non-technical language for business leaders and stakeholders
Incident, Problem & Change Management: Leading the response to operational incidents and driving root cause analysis
Partner engagement: Liaising with third-party vendors and partners to facilitate project delivery
Process improvement: Streamlining workflows and implementing automation solutions
Agile operations: Embracing Agile methodologies, utilising tools such as JIRA and Jira Align
Technical leadership: Acting as a primary technical point of contact
Mentorship: Supporting, mentoring, and motivating junior team members

Requirements

Robust background in technical infrastructure
Hands-on experience in backup and recovery disciplines
Windows and RHEL (Red Hat Enterprise Linux) system and domain administration
Active Directory, DNS, and Checkpoint Firewalls
Broadcom VCF, vSphere, Vmware and VSAN
Deep familiarity with Dell products such as Data Domain, switches, PowerStore, and PowerEdge servers
Knowledge of malware protection products, CyberArk, Spectrum Protect, and the Dell Protection Suite
Comprehensive understanding of safeguarding, recovery, and malware recovery concepts
Experience within the financial services sector or a regulated environment is considered beneficial

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical infrastructurebackup and recoveryWindows administrationRHEL administrationActive DirectoryDNSCheckpoint FirewallsBroadcom VCFvSphereVmware

Soft Skills

stakeholder communicationincident managementproblem managementchange managementprocess improvementtechnical leadershipmentorship