Lloyds Banking Group

Loans Digital Product Manager

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Chester • United Kingdom

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Salary

💰 £61,344 - £68,160 per year

About the role

  • Working with and empowering a team of specialists to seek out and solve problems that drive value and enhance the customer experience.
  • Driving incremental performance by understanding customer needs, generating demand and removing friction through our digital buying journeys through continuous optimisations.
  • Create and analyse digital journey performance using Adobe Analytics and Power BI - identifying trends and opportunities to optimise conversion and engagement.
  • Communicate performance stories effectively to collaborators, influencing decisions and celebrating achievement.
  • Ensure all change is effectively monitored and performance and impacts understood, whilst managing risk effectively with appropriate team members, governance, and controls.

Requirements

  • Strong experience of digital customer journeys, conversion optimisation, and e-commerce guidelines.
  • Ability to interrogate and interpret data, ideally with experience with Adobe Analytics and Power BI.
  • Have strong influencing skills and the ability to make purposeful relationships with your team members and partners.
  • Comfortable challenging the status quo and finding opportunities for automation and innovation.
  • Skilled in turning complex datasets into actionable insights and clear performance stories.
  • Can create simplicity from complexity.
  • Are a self-starter with the ability to plan and prioritise your own workload, whilst balancing multiple deliverables.
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital customer journeysconversion optimisatione-commerce guidelinesdata interrogationdata interpretationactionable insightsperformance analysis
Soft Skills
influencing skillsrelationship buildingchallenging status quoautomationinnovationself-starterplanningprioritisationbalancing deliverables