Lloyds Banking Group

Artificial Intelligence Lead – 18 month FTC

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £78,098 - £109,060 per year

Job Level

Senior

About the role

  • Set Strategic Direction: Define and deliver the AI strategy for GCA in close collaboration with the GCA Leadership Team, covering both adoption (upskilling, embedding AI in workflows, cultural change) and focusing on practical applications of agents, agentic AI, and PowerApps to streamline processes and enhance productivity.
  • Partner across squads, teams, and Centres of Excellence, working closely with Platform, Operations, and Communications colleagues to design and implement AI-enabled solutions that deliver measurable value.
  • Ensure clear boundaries on technical ownership, with Platform leading sophisticated builds and this role focusing on strategy and adoption.
  • Establish clear frameworks for collaboration with Digital team (leading LLM optimisation), Brands, Marketing & Experience (BMX), Platform teams, and Chief Data & Analytics Office (CDAO), ensuring Digital team leads on optimisation, while this role drives agent development, workflow transformation, and broader upskilling and adoption.
  • Champion AI adoption and support skills development, ensuring our people are equipped, engaged, and empowered to use emerging technologies confidently and responsibly.
  • Drive cultural change, embedding AI into ways of working and fostering an attitude of innovation and continuous improvement.
  • Identify and deliver solutions that address capability gaps in GCA, not just capacity.

Requirements

  • Proven experience driving technology adoption and change in a complex, matrixed environment.
  • Deep understanding of AI technologies and agent/automation solutions (e.g. chatbots, predictive analytics, SharePoint, Power Apps, agentic AI) and their practical application in communications or corporate functions.
  • Strong background in designing and delivering tailored education or upskilling programmes for communications.
  • Excellent collaboration and influencing skills, with the ability to engage across various organizational tiers.
  • Analytical approach, comfortable using data to guide decisions and measure impact.
  • Creative and curious problem solver, able to translate technical concepts into accessible, actionable insights.
  • Experience in communications, is highly desirable.
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 Days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI strategytechnology adoptionagent developmentworkflow transformationupskilling programmespredictive analyticschatbotsagentic AIPower Appsdata analysis
Soft Skills
collaborationinfluencinganalytical thinkingproblem solvingcreativitycommunicationcultural change managementinnovationengagementempowerment