Senior Manager – Product Management, Interest Only Mortgages
Lloyds Banking Group
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • United Kingdom
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Salary
💰 £76,194 - £89,640 per year
Job Level
About the role
- In this role, you'll focus on key mortgage topics such as Interest Only Mortgages, Lifetime Mortgages, Capital Optimisation, and Securitisations.
- Developing data‑driven strategies and turning insight into improvements for customers.
- Supporting the delivery of customer treatment strategies across Homes.
- Providing leadership and coaching within the team and contributing to a positive, inclusive culture.
- Preparing material for risk and governance forums and following up on agreed actions.
- Ensuring treatments land effectively and supporting any required redress activity.
Requirements
- Strong understanding of Consumer Duty and the ability to apply it across a range of customer scenarios.
- Broad understanding of mortgages and/or wider financial services products, customer needs, and market dynamics.
- Ability to interpret and analyse data and customer outcomes, drawing insight to shape strategy and identify risks.
- Excellent communication skills, with the ability to translate data into a clear narrative that drives action.
- Strong stakeholder management and influencing skills, working confidently with Risk, Legal, Operations and senior stakeholders.
- Experience in reporting, action planning and governance, including tracking delivery and preparing high‑quality executive/board‑level updates.
- Ability to lead, coach and develop a high‑performing team, fostering a positive and inclusive culture.
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscustomer treatment strategiesrisk managementgovernancereportingaction planningexecutive updatescapital optimisationsecuritisationsinterest only mortgages
Soft Skills
leadershipcoachingcommunicationstakeholder managementinfluencingteam developmentpositive cultureinclusive culturestrategic thinkingcustomer insight