Livom

Customer Support

• Customer Experience: You are the voice of the Livom Group. You advise our customers professionally, resolve complex issues, and ensure that every contact remains a positive experience.
• Operational Excellence: You assist with order processing, coordinate with logistics partners, and help make our internal processes more efficient.
• Cross-Functional Support: As we are growing quickly, our areas of responsibility are dynamic. You provide project-based support in other parts of the Group (e.g., marketing support or supply chain).
• Process Optimization: You identify patterns in customer inquiries and derive improvement proposals for our operations.

Operations, Customer Experience Specialist