Living For Tomorrow

Medical Transportation Customer Service/Scheduling

Living For Tomorrow

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $13 per hour

Job Level

Junior

About the role

  • Assist members with transportation to and from appointments
  • Ensure those waiting for a ride receive transportation
  • Resolve issues with previous appointments
  • Facilitate transportation recovery where a scheduled trip has failed
  • Assist with benefits eligibility
  • Navigate through multiple client systems to ensure accurate processing of ride transportation
  • Collaborate with various departments within the company to address and resolve transportation and eligibility issues

Requirements

  • 0-1 year experience
  • Hard Drive Space: 40 GB of available space, 60 GB of total space
  • Memory: 12 GB of RAM
  • Operating System: Windows 11 (fully patched with no pending updates)
  • Internet Connection and Speed: Hard-Wired Connection (Not wireless): Minimum 30 mbps download, Minimum 10 mbps upload, Maximum Latency Threshold: 50 ms (milliseconds)
  • Dual Monitors (2) required with a resolution of 1920 x 1080 (Full HD or 1080p)
  • Webcam: Required
  • USB 3.0 Port: Required for use with USB headsets
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client systems navigationtransportation issue resolutionbenefits eligibility assistance
Soft Skills
collaborationproblem-solvingcommunication