LiveRamp

Senior Accounts Receivable Analyst

LiveRamp

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • United States

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Salary

💰 $86,000 - $128,000 per year

Job Level

Senior

About the role

  • Own an AR portfolio and execute a disciplined collections cadence, including outreach, reminders, and executive escalations when warranted.
  • Lead account reconciliations for complex customers and resolve short‑pays, misapplied cash, credits, and billing discrepancies.
  • Manage structured dunning cycles, payment commitments, and payment plans; document and track follow‑through to closure.
  • Coordinate closely with Billing Operations, Revenue Accounting, and Sales/CSM on POs, invoice corrections, credits/rebills, refunds, and supporting documentation to accelerate payment.
  • Provide analytical reports for leadership and assist in directing focus areas for collections during month end and quarter end.
  • Recommend and support service suspensions for non‑payment in line with policy and customer communication standards.
  • Partner with Cash Applications to clear exceptions and ensure accurate, timely application of customer remittances, including statements and remittance advice handling.
  • Produce and present portfolio health reporting (aging, DSO, CEI, risk segments), provide root‑cause analysis on delinquency, and propose corrective actions.
  • Support internal and external audits with evidence, logs, and control documentation (e.g., approvals, reconciliations, write‑offs, refunds).
  • Maintain high data quality for customer records (contacts, remittance details, portals, tax/doc links) and proactively identify process improvements and automation opportunities.
  • Contribute to and maintain SOPs/Playbooks; coach junior analysts and act as a subject‑matter expert for complex scenarios.

Requirements

  • 5+ years of progressive Accounts Receivable/Collections experience with ownership of a significant customer portfolio.
  • Strong command of AR concepts: credit memos, write‑offs, unapplied cash, short‑pays, disputes, statements, and refunds.
  • Proven success in driving down past‑due balances via structured dunning, payment plans, and stakeholder alignment.
  • Advanced Excel (pivot tables, lookups, basic modeling) and strong data storytelling for executive‑ready summaries.
  • Excellent written and verbal communication tailored to customers (AP) and internal stakeholders; calm under pressure.
  • Detail‑oriented with strong prioritization, follow‑through, and documentation discipline in a case/ticket workflow.
  • Bachelor’s degree in Accounting, Finance, Business, or related field; or equivalent experience.
Benefits
  • Work with talented, collaborative, and friendly people who love what they do.
  • We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
  • Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
  • LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
  • Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
  • Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers).
  • A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Accounts Receivablecollectionsaccount reconciliationsdunning cyclespayment plansanalytical reportingdata quality managementExcelroot-cause analysisSOPs
Soft skills
communicationdetail-orientedprioritizationfollow-throughdocumentation disciplinecalm under pressurecoachingstakeholder alignmentdata storytellingproblem-solving
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business