LivePerson

QA Engineer

• Design and execute comprehensive test plans and test cases for both UI and Backend components.
• Perform UI testing across web and mobile platforms, including functional, regression, smoke, and exploratory testing.
• Conduct Backend testing, including API validation, microservices testing, workflow verification, and data integrity checks.
• Lead structured exploratory testing sessions to uncover edge cases, usability concerns, and high-risk defects.
• Review user stories and acceptance criteria to ensure clarity, completeness, and testability before development begins.
• Apply risk-based testing principles to prioritise critical functionality, high-risk edge cases, complex integrations, and areas with a higher impact of failure.
• Collaborate closely with Product and Engineering teams to identify requirement gaps early and improve overall product quality.
• Identify, document, and track defects with clear reproduction steps, expected/actual behaviour, and supporting evidence.
• Partner with developers and stakeholders to support timely defect triage and resolution.
• Participate actively in test planning, estimation, and test coverage discussions to support release readiness.
• Maintain clear documentation of test progress, results, and coverage metrics.
• Take ownership of quality for assigned product areas and contribute to release readiness and go/no-go recommendations.
• Contribute to improving QA processes, standards, and best practices across the team.
• Support efforts to increase automated test coverage across UI and Backend areas in collaboration with automation-focused team members.
• Stay up to date with QA tools, testing trends, and industry best practices.

QA Engineer II

• Design and execute comprehensive test plans and test cases for both UI and Backend components.
• Perform UI testing (functional, regression, smoke, exploratory) across web and mobile platforms.
• Conduct Backend testing, including API validation, microservices testing, workflow verification, and data integrity checks.
• Lead exploratory testing sessions using structured techniques to uncover edge cases and high-risk defects.
• Review user stories and acceptance criteria to ensure clarity, completeness, and testability before development begins.
• Apply risk-based testing to prioritise not only critical functionality but also high-risk edge cases, complex integrations, and areas with a higher likelihood or impact of failure.
• Collaborate with Product and Engineering to identify requirement gaps early and improve overall product quality.
• Identify, document, and track defects with clear, reproducible steps and ensure timely resolution.
• Participate actively in test planning, estimation, and test coverage discussions to ensure strong release quality.
• Maintain clear documentation of test progress, results, and coverage metrics.
• Own quality for specific product areas, contributing to release readiness and go/no-go recommendations.
• Help enhance QA processes and contribute to increasing automated test coverage across UI and Backend.
• Stay current with QA tools, trends, and industry best practices.

Sales

• As the VP of Sales, APJ, you will be the primary architect of growth and the strategic leader for all sales operations across the Asia-Pacific and Japan regions.
• Your mission is to scale our market presence by leading a diverse, high-performing team across Enterprise, Mid-Market (MM), and SMB segments, encompassing both direct and partner-led channels.
• The single most important outcome you will be responsible for is driving sustainable, predictable revenue growth while establishing LivePerson as the gold standard for conversational commerce in the region.
• Reporting to the Chief Revenue & Customer Officer, this role sits at the heart of our international expansion strategy.

QA Engineer II

QA Engineer II

Vice President, Sales – APJ