LivePerson

QA Engineer

• Lead, hire, and develop a team of QA Engineers (II and III) running regular 1:1s, structured career development conversations, and performance reviews.
• Actively participate in ongoing releases as the senior quality owner - tracking progress, unblocking the team, and holding accountability for the overall delivery of QA commitments across all active workstreams.
• Own the QA strategy across all assigned product areas and development teams, ensuring test coverage standards and release governance processes align with engineering and business objectives.
• Oversee the QA release process across different development teams - ensuring all releases follow the Central QA process, quality gates are enforced, and sign-off conditions are consistently met before production deployment.
• Serve as the escalation point for complex defects, release-blocking quality risks, cross-team process conflicts, and resourcing concerns - and ensure the right stakeholders are engaged at the right time.
• Drive the automation roadmap: set coverage targets, evaluate frameworks, and ensure CI/CD integration steadily reduces manual regression effort.
• Attend and contribute to roadmap discussions, release planning, and retrospectives as a required participant.
• Build a culture of shift-left testing - embedding quality thinking into design, planning, and code review across all teams, not just the test phase.
• Coordinate QA planning across squads for major releases and platform migration.
• Research and evaluate emerging QA tools and practices; make grounded build-vs-buy recommendations based on team capacity, product risk profile, and long-term quality goals.
• Own the QA process documentation - reviewing quarterly and communicating updates to all engineering teams.

QA Lead

Backend Engineer

• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Design REST-based backend services
• Debug production issues and help maintain existing code
• Development of technical specifications and documentation
• Participate in on-call rotations
• Work with Bots & Automation team in building next-generation bot runtime platform

QA Lead

Java Backend Engineer