LivePerson

QA Engineer

• Design and execute comprehensive test plans and test cases for both UI and Backend components.
• Perform UI testing (functional, regression, smoke, exploratory) across web and mobile platforms.
• Conduct Backend testing, including API validation, microservices testing, workflow verification, and data integrity checks.
• Lead exploratory testing sessions using structured techniques to uncover edge cases and high-risk defects.
• Review user stories and acceptance criteria to ensure clarity, completeness, and testability before development begins.
• Apply risk-based testing to prioritise not only critical functionality but also high-risk edge cases, complex integrations, and areas with a higher likelihood or impact of failure.
• Collaborate with Product and Engineering to identify requirement gaps early and improve overall product quality.
• Identify, document, and track defects with clear, reproducible steps and ensure timely resolution.
• Participate actively in test planning, estimation, and test coverage discussions to ensure strong release quality.
• Maintain clear documentation of test progress, results, and coverage metrics.
• Own quality for specific product areas, contributing to release readiness and go/no-go recommendations.
• Help enhance QA processes and contribute to increasing automated test coverage across UI and Backend.
• Stay current with QA tools, trends, and industry best practices.

QA Engineer II

Sales

• As the VP of Sales, APJ, you will be the primary architect of growth and the strategic leader for all sales operations across the Asia-Pacific and Japan regions.
• Your mission is to scale our market presence by leading a diverse, high-performing team across Enterprise, Mid-Market (MM), and SMB segments, encompassing both direct and partner-led channels.
• The single most important outcome you will be responsible for is driving sustainable, predictable revenue growth while establishing LivePerson as the gold standard for conversational commerce in the region.
• Reporting to the Chief Revenue & Customer Officer, this role sits at the heart of our international expansion strategy.

Vice President, Sales – APJ

Security Engineer

• Design, build, and maintain security measures to protect Liveperson's computer systems, networks, and information.
• Identify and define security needs for our systems, following industry best practices and rules.
• Collaborate with other teams to find, fix, and reduce security issues in our cloud systems, software, and processes.
• Write clear instructions and procedures for our security practices.
• Develop technical solutions to make our systems more secure and automate repetitive security tasks.
• Document, monitor, and report on various security systems and processes to make sure our systems and data are secure and working correctly.

Security Engineer II

Application Engineer

• Be the senior technical focal point and ultimate escalation point for complex, high-severity customer issues.
• Own the end-to-end lifecycle of assigned cases, driving issue resolution within defined SLAs.
• Act as the support liaison and critical bridge between the customer, Product Management, R&D, and various Business Units to drive issue resolution.
• Serve as the product SME, collaborating directly with Product Developers to analyze recurring issues and define requirements for next-generation troubleshooting tools and methods.
• Mentor and educate the wider support team to increase internal knowledge and drive down case processing time.
• Participate in an on-call duty rotation for high-severity issues.

QA Engineer II

Vice President, Sales – APJ

Security Engineer II

Senior Application Support Engineer