LiveKit

Solutions Engineer

• LiveKit is seeking a Sales Engineer to bridge the gap between our technical platform and the customers who build on top of it.
• This role is perfect for someone who can go deep on technical concepts, while also building trust and clarity in customer conversations.
• You’ll work closely with Account Executives, Product, and Engineering to help prospects understand our capabilities, design solutions that fit their needs, and guide them through successful adoption.
• You’ll be the go-to technical expert during the sales process—someone who can whiteboard architectures, prototype integrations, and translate complex requirements into clear, actionable steps.
• Your mission: make it easy and exciting for customers to build real-time audio/video applications with LiveKit.
• Partner with Sales to qualify opportunities, understand customer goals, and scope technical solutions.
• Deliver technical presentations, demos, and workshops that clearly communicate LiveKit’s value.
• Collaborate with prospects to design architectures for scalable, performant real-time applications.
• Build prototype integrations or sample code to accelerate evaluation cycles.
• Serve as a trusted advisor—helping customers navigate SDKs, APIs, infrastructure choices, and best practices.
• Capture customer feedback and influence product roadmaps alongside Product and Engineering.
• Maintain a deep, evolving understanding of LiveKit’s platform and the real-time communications ecosystem.
• Support Account Executives in technical proposal writing, RFP responses, and proof-of-concepts.
• Provide post-sale handoffs to Customer Success and Solutions Engineering for smooth onboarding.

Solutions Engineer, Pre-Sales