LiveKit

Software Engineer

• Own the Android SDK and React Native bindings.
• Contribute to shared modules.
• Collaborate closely with cross-functional teams.
• Diagnose and solve complex cross-platform performance or reliability issues.
• Improve CI/CD, testing, and release processes.
• Push the boundaries of real-time performance.

Engineering

Customer Success Manager

• Drive adoption and engagement of LiveKit’s platform across assigned customer accounts.
• Partner closely with Account Executives, acting as a strategic co-pilot in customer relationships.
• Support customer needs and questions, ensuring fast, clear, and empathetic responses.
• Qualify new leads and expansion opportunities, surfacing upsell/cross-sell opportunities back to Sales.
• Build and maintain trusted relationships with customer stakeholders, from technical users to executives.
• Guide new customers through onboarding, enablement, and best practices to ensure early success.
• Develop and deliver success plans that align LiveKit’s capabilities to customer goals.
• Proactively monitor customer health, usage patterns, and feedback to identify risks and opportunities.
• Act as the voice of the customer internally, sharing insights with Product, Engineering, and Marketing.
• Contribute to building scalable CS playbooks, processes, and documentation for the team.

Robotics

• Design and develop core functionalities for our SDKs with a focus on robotics and embedded applications
• Work with customers to understand how to cleanly integrate LiveKit features into their platforms
• Write clear documentation and examples for users
• Work with C++, Rust, Python, and other languages

Senior Software Engineer, Robotics

Backend Engineer

• Design, build, and maintain the LiveKit Rust SDK and the shared Rust core modules that power LiveKit’s multi-platform client ecosystem.
• Lead by example, guide and mentor engineers with less Rust experience, promote shared code, best practices, and foster a culture of high quality, maintainable, and testable Rust code.
• Collaborate closely with cross-functional teams (client SDKs, agents, cloud teams, PMs) to ensure smooth integration, shared standards, and consistent developer experience.
• Own the testing, CI/CD, and release processes for Rust projects, ensuring reliability and stability across environments.
• Profile and optimize performance in real-time, low-latency systems to push the boundaries of what’s possible in LiveKit’s SDKs.
• Contribute to SDK architecture and design decisions, shaping the long term technical direction for both the Rust SDK and cross-platform SDK interoperability.

Staff Rust SDK Engineer

Engineer

• Own one or two SDKs (such as Python, Go, Rust)
• Contribute to high-performance shared modules
• Collaborate closely with cross-functional teams
• Diagnose and solve complex cross-platform performance or reliability issues
• Improve CI/CD, testing, and release processes
• Push the boundaries of real-time performance

Staff SDK Engineer

Full-stack Engineer

• Design, build, and operate telephony services managing phone numbers and carrier integrations
• Develop reliable signaling and media systems bridging traditional telephony with WebRTC
• Collaborate with carriers and vendors to expand number coverage and ensure compliance
• Monitor and optimize voice quality, latency, and reliability
• Contribute to modern APIs for telephony and media control

Senior Software Engineer, Telephony

Marketing

• Partner with PMM and DevRel to distribute and merchandise content across the right channels, including creator, influencer, champion, and partner networks.
• Run top-of-funnel campaigns to increase awareness of LiveKit and drive high-quality signups to our cloud platform.
• Design and execute lifecycle marketing campaigns that nurture users from signup to activation, conversion, and retention.
• Own and manage community programs in partnership with DevRel.
• Manage LiveKit’s corporate social media presence, ensuring consistent brand voice and engagement.
• Partner with RevOps to analyze inbound signups, refine lead qualification, and improve our lead scoring model.
• Track and report on campaign performance, including reach, conversion, and funnel impact.
• Support developer events in the Bay Area, including community meetups and partner activations.
• Manage and optimize the growth marketing budget, allocating resources to the highest-ROI activities.

Senior Field Marketing Manager

Revenue Operations

• Own and optimize the GTM tech stack (CRM, marketing automation, sales engagement tools, reporting systems).
• Design, implement, and refine sales and customer success processes to drive efficiency and consistency.
• Partner with GTM leadership to develop and maintain forecasting models and performance dashboards.
• Manage data integrity across CRM and related systems, ensuring accurate reporting and decision-making.
• Work with Sales and Marketing to define lead scoring, routing, and lifecycle processes.
• Analyze pipeline health and funnel metrics to identify bottlenecks and recommend improvements.
• Support leadership with board-level reporting, quarterly business reviews, and strategic planning.
• Evaluate and implement new tools that improve GTM team productivity.
• Collaborate with Finance on quota setting, compensation modeling, and territory planning.

Revenue Operations Lead

Developer Relations

• Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
• Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
• Collaborate and support community efforts specifically pertaining to technical issues.
• Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
• Collaborate closely with Sales and Partnerships teams on strategy and support them in customer conversations.

Developer Success Engineer

Solutions Engineer

• LiveKit is seeking a Sales Engineer to bridge the gap between our technical platform and the customers who build on top of it.
• This role is perfect for someone who can go deep on technical concepts, while also building trust and clarity in customer conversations.
• You’ll work closely with Account Executives, Product, and Engineering to help prospects understand our capabilities, design solutions that fit their needs, and guide them through successful adoption.
• You’ll be the go-to technical expert during the sales process—someone who can whiteboard architectures, prototype integrations, and translate complex requirements into clear, actionable steps.
• Your mission: make it easy and exciting for customers to build real-time audio/video applications with LiveKit.
• Partner with Sales to qualify opportunities, understand customer goals, and scope technical solutions.
• Deliver technical presentations, demos, and workshops that clearly communicate LiveKit’s value.
• Collaborate with prospects to design architectures for scalable, performant real-time applications.
• Build prototype integrations or sample code to accelerate evaluation cycles.
• Serve as a trusted advisor—helping customers navigate SDKs, APIs, infrastructure choices, and best practices.
• Capture customer feedback and influence product roadmaps alongside Product and Engineering.
• Maintain a deep, evolving understanding of LiveKit’s platform and the real-time communications ecosystem.
• Support Account Executives in technical proposal writing, RFP responses, and proof-of-concepts.
• Provide post-sale handoffs to Customer Success and Solutions Engineering for smooth onboarding.