LiveFlow

Implementation Manager – Accounting ERP

LiveFlow

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Tech Stack

ERP

About the role

  • Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations to get customers live quickly and confidently.
  • Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience that sets them up for long-term success.
  • Spend significant time on-site with customers, providing hands-on training, guidance, and support as they transition from legacy systems.
  • Partner closely with Product and Engineering to translate customer feedback into product improvements, acting as the voice of the customer internally.
  • Build and refine implementation playbooks and processes as we scale.

Requirements

  • Experience in implementation, customer success, or consulting roles — Ideally in accounting, finance, or ERP software.
  • Someone who thrives in front of customers and is comfortable being on-site regularly.
  • Strong project management instincts — you can juggle multiple implementations without dropping the ball.
  • A collaborative mindset and the ability to work across teams to get things done.
  • Comfort with ambiguity — we're building something new, and you'll help define how implementations work as we grow.
  • You must have fundamental Accounting knowledge to succeed in this role.
Benefits
  • Health insurance
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
implementationproject managementaccounting knowledgeERP software
Soft Skills
customer successcollaborative mindsetcomfort with ambiguityhands-on trainingguidancesupport