SVP, Venues Operations – LATAM
Live Nation Entertainment
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Job Level
About the role
- Lead and manage regional operations across multiple venues in South America, including Sao Paulo, Buenos Aires, Lima, and others to come.
- Develop and execute strategic plans to optimize performance, guest satisfaction, and profitability
- Oversee each venue’s Operations Directors and ensure alignment with company goals and KPIs
- Oversee all operational activities to optimize venue efficiency and performance across both event days and daily procedures.
- Foster strong collaboration between local teams and outsourced service providers through effective contract management
- Oversee that all operational aspects of live events, from load-in to load-out, ensure seamless show execution
- Ensure that each venue establishes crowd flow management, ingress/egress, and emergency protocols for events and daily routines
- Ensure compliance with local regulations, permits, and licensing
- Establish relationships with promoters and artists’ production teams in different markets
- Support recruitment and training of venue operations staff, including front-of-house, maintenance, security, and housekeeping
- Foster a culture of accountability, hospitality, and continuous improvement
- Lead cross-functional coordination with marketing, ticketing, and programming teams
- Coordinate the development and implementation of SOPs for all operational departments
- Ensure the implementation of consistent operational standards, safety protocols, and service excellence throughout the venues, together with the venue’s operational teams
- Ensure teams collaborate with Event Booking and Sales to support sponsors and clients’ activations, event riders, and efficient conversions
- Drive cost control, budgeting, and forecasting across the region
- Ensure compliance with local regulations and labor laws
- Build and maintain strong relationships with local stakeholders, vendors, and partners
- Travel regularly to venues across the region for oversight and support
Requirements
- 7+ years of senior operations leadership in hospitality, venue management, or related industries
- Proven track record in managing multi-site operations across international markets
- Fluent in English and Spanish (Portuguese a plus)
- Strong financial acumen and experience with P&L management
- Exceptional leadership, communication, and cross-cultural management skills
- Willingness to travel across South America
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementbudgetingforecastingcontract managementcrowd flow managementemergency protocolsSOP developmentevent executionvenue efficiency optimizationperformance optimization
Soft Skills
leadershipcommunicationcross-cultural managementcollaborationaccountabilityhospitalitycontinuous improvementrelationship buildingteam coordinationtraining