Crowd Safety & Security Manager
Live Nation Entertainment
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Provides operational, administrative, and analytical support to the Head of Crowd Safety and Security across all AMG venues.
- Helps implement security management plans, monitor standards, and support incident and training processes.
- Supports delivery of crowd safety and security activity at all AMG venues, ensuring teams and stakeholders are equipped with needed information and tools.
- Assists in development, distribution, and version control of security management plans, crowd safety plans, SOPs, and event documentation across all venues.
- Supports the Head of Crowd Safety and Security in coordinating venue risk assessments and maintaining records.
- Monitors crowd safety and security performance by gathering incident reports and preparing summaries for review.
- Coordinates training activity and maintains training matrices for venue teams.
Requirements
- Experience in crowd management, event security, or venue operations, ideally within the music or entertainment industry.
- Working knowledge of crowd behaviour, risk assessment principles, and relevant safety regulations, with a willingness to progress formal qualifications.
- Strong organisational skills, with the ability to manage multiple tasks such as documentation, tracking actions, and coordinating information across venues.
- Confident communication skills, with the ability to liaise professionally with venue management, security contractors, and other stakeholders.
- Proficiency in relevant software applications for incident reporting, scheduling, and internal communication.
- Ability to remain calm and methodical when supporting incident responses, debriefs, or high-pressure situations.
Benefits
- generous vacation
- healthcare
- retirement benefits
- student loan repayment
- tuition reimbursement
- six months of paid caregiver leave for new parents, including fostering
- access to free live events through our exclusive employee ticketing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
crowd managementevent securityvenue operationsrisk assessmentincident reportingdocumentationscheduling
Soft Skills
organizational skillscommunication skillsability to manage multiple taskscalm under pressuremethodical approach