Customer Service Analyst
LivaNova
part-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $28 - $35 per hour
Tech Stack
About the role
- Provide direct administrative assistance
- Perform general office functions to include but not limited to arranging meetings and conference calls, travel coordination, typing correspondence, filing, copying, faxing, and preparation of mailing documents and packages
- Assist with processing faxes, IWRFs, MDFs/PIQs, BRCs
- Assist/Process incoming and outgoing mail (EOS/NoBLE Letters to MD/Patients)
- Answering first-line CM Departmental calls/emails
- Answers questions relating to office or departmental operations and established policies and procedures
- Verifying Benefits and updating SFDC
- Perform other duties as may be required by the supervisor
- Maintain departmental files and documentation as required
Requirements
- High school diploma or equivalent; some college preferred
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Strong work ethics
- High level of integrity and tact
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to work overtime, as required
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative assistanceoffice functionstravel coordinationtyping correspondencefilingcopyingfaxingbenefits verificationSFDC proficiency
Soft skills
organizational skillsattention to detailverbal communicationwritten communicationwork ethicsintegritytact
Certifications
high school diplomasome college preferred