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About the role
- Specialized Support: Provide support for the Platform team's products, ensuring consultative service to clients and users.
- Troubleshooting and Problem Resolution: Investigate the root cause of incidents, seeking and applying effective solutions to reported issues.
- Data Analysis: Use SQL commands for queries and data manipulation required to diagnose errors.
Requirements
- Back-end Development Knowledge: Experience with .NET, Java, Delphi, or similar languages.
- Proficient in SQL: Ability to perform basic and intermediate database queries and commands.
- Analytical Mindset: Be methodical and organized, prioritizing a full understanding of the problem before technical execution.
- Investigative Attitude: Genuine interest in learning new technologies and staying up to date with market tools.
- Teamwork and Collaboration: Enjoy sharing knowledge, work collaboratively, and contribute to the team on a day-to-day basis.
- Communication and Responsibility: Demonstrate empathy and patience when dealing with different user profiles, maintain clear communication, and show commitment to deadlines and punctuality.
Benefits
- Meal voucher or food allowance (you decide how to divide it)
- Gympass membership to support your health
- Relaxed dress code
- Birthday day off: a day off during your birthday month so the date doesn't pass without celebration
- One Friday off per month (or one day off per month, to be arranged with area management)
- Career development plan: we want to see you grow with us!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
.NETJavaDelphiSQLdatabase queriesdata manipulation
Soft Skills
analytical mindsetinvestigative attitudeteamworkcollaborationcommunicationresponsibility