Little Sleepies

Systems Engineer

• Design, build, and maintain automations and integrations across our stack using n8n, APIs, webhooks, and custom scripts, connecting systems so data flows reliably between them.
• Own and continuously improve our Airtable environment, including bases, interfaces, automations, and scripting, that Photography, Compliance and Integrity, and Production use to run their day-to-day work, tightening timelines and reducing manual effort.
• Use AI-assisted development tools such as Claude to accelerate how you build, document, and maintain automations, scripts, and integrations.
• Handle day-to-day administration of our enterprise applications, including NetSuite (users, roles and permissions, saved searches, record and field maintenance), and troubleshoot sync issues across NetSuite, Shopify, and connected systems.
• Provide high-touch, systems-specific technical support that goes beyond first-line helpdesk, and serve as a reliable second owner and backup across our automations and enterprise systems.
• Help monitor and maintain our data pipelines and Snowflake environment so Marketing, Lifecycle, Finance, and Analytics teams have dependable, timely data.
• Document systems, workflows, and runbooks, and follow through with continuous improvements after issues are resolved.

Senior Systems Administrator / Engineer

Manager

• Architect the Retention Roadmap with Director
• Lead messaging and engagement strategy for loyalty programs
• Own post-purchase journey including education and onboarding
• Shape personalization using machine learning
• Design automated re-engagement and win-back flows
• Leverage customer reviews and social proof
• Collaborate with Creative, CS, Merchandising, and Site teams for A/B testing
• Utilize AI to recommend next best product

Senior Systems Administrator / Engineer

Senior Manager, Lifecycle – Nurture, Retention & Loyalty