Contact Center Administrator – DMS Admin
Lithia
full-time
Posted on:
Location Type: Remote
Location: Oregon • United States
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Salary
💰 $19 - $29 per hour
About the role
- Process (by entering data) activations and cancellations of service contracts and other agreements
- Reconcile store bank statements
- Process inter-company billing for field stores
- Research customer inquiries regarding contract activations and cancellations
- Review content and make appropriate corrections when necessary
- Other duties and complete special projects, as assigned
Requirements
- High School graduate or equivalent
- 18 years or older required
- Detail-oriented with strong accuracy in data entry
- Effective communication and active listening
- Strong time management and organizational skills
- Basic knowledge of accounting principles
- Proficient in Excel; ADP and Fabsoft a plus
- Team player with excellent customer service focus
Benefits
- Competitive pay
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryaccounting principlesreconciliation
Soft Skills
detail-orientedeffective communicationactive listeningtime managementorganizational skillscustomer service focus
Certifications
High School diploma