Lithia & Driveway

Accounts Receivable Supervisor

Lithia & Driveway

full-time

Posted on:

Location Type: Hybrid

Location: Medford • Oregon • United States

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Salary

💰 $50,000 - $75,000 per year

Job Level

Junior

About the role

  • Lead and develop a remote, cross-functional accounts receivable team, fostering high performance and accountability.
  • Oversee day-to-day AR operations – ensure timely application of payments to customer accounts and prompt issuance of refunds or credits, maintaining accurate records.
  • Support the AR Manager in coordinating daily operations, reporting, and process improvements, ensuring all AR activities are executed with accuracy and efficiency.
  • Monitor team performance and hold individuals accountable to key metrics (e.g., collection rates, aging receivables, accuracy) through creating and enhancing metrics that are deliverable to upper management and team.
  • Manage staffing and workflow to meet all deadlines, including month-end and year-end close processes.
  • Handle escalated billing or payment issues with professionalism and sound judgment, resolving discrepancies or customer concerns promptly.
  • Provide exceptional service to internal and external customers, addressing inquiries about invoices and payments in a timely, courteous manner.
  • Drive continuous improvement in AR processes and tools, incorporating industry best practices and optimizing for efficiency and accuracy.
  • Ensure compliance with company accounting policies and any applicable financial regulations, upholding strong internal controls in all AR processes.
  • Maintain positive working relationships with other departments (e.g., Accounting, Sales, Finance) to facilitate smooth invoicing and payment workflows.
  • Prepare and deliver weekly/monthly AR performance reports (e.g., aging reports, collection status) to management.
  • Embrace and support organizational changes in structure, systems, or processes as the company grows and evolves.

Requirements

  • 1–3+ years of team leadership experience in accounts receivable, collections, or accounting, preferably in a high-volume environment.
  • Strong understanding of accounting principles and accounts receivable practices (e.g., invoicing, reconciliation, credit/refund processes), with a commitment to financial accuracy and compliance.
  • Prior experience managing high-volume support or financial operations teams.
  • Proven success leading remote employees across different roles/functions.
  • Strong communication skills (verbal and written), with effective listening and interpersonal abilities.
  • Detail-oriented and analytical, with solid critical thinking, problem-solving, and decision-making skills.
  • Proficiency in reporting and data analysis; able to interpret AR metrics and use Excel or similar tools for reporting.
  • Experience with accounting or dealer management systems (e.g., CDK or similar DMS software) is highly preferred.
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
Benefits
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivableinvoicingreconciliationcredit processesrefund processesdata analysisreportingExcelfinancial operationsaccounting principles
Soft Skills
team leadershipcommunication skillsinterpersonal skillsdetail-orientedanalytical skillscritical thinkingproblem-solvingdecision-makingprofessionalismaccountability
Certifications
high school diplomaAssociate's degree in AccountingBachelor's degree in AccountingBachelor's degree in Finance