Define project scope, deliverables, and schedules.
Work closely with developers, engineers, and QA teams to ensure technical standards within project scope are delivered.
Own end-to-end project governance: RAID (risks, assumptions, issues, dependencies), status reporting, stakeholder communication, and executive-ready updates.
Coordinate integrations & data ingestion across client and Lirio systems (e.g., CRM, marketing automation solutions, channel integrations, data warehouse/BI), including integrations, data mapping, and QA/UAT.
Operationalize Sales/Delivery Queue: intake/prioritization, Queue Dashboard across Lirio Departments, tracking plans, launch checklists, and post-test readouts.
Improve data quality and process integrity by defining standards (SOP’s) and process documentation; monitor and addressing gaps.
Support vendor/partner management where applicable (implementation partners, analytics tools), including timelines, deliverables, and change control.
Create and maintain process documentation, playbooks, and training materials for PMO operations and workflows.
Identify opportunities to automate and streamline recurring work to increase throughput and reduce errors.
Participate in regular team meetings and business reviews; perform other duties as assigned.

Requirements

Bachelor's degree in related field
5-7 years of related experience
Working knowledge of healthcare (health systems, payers and/or life sciences)
Experience delivering projects across a marketing technology stack—CRM (Salesforce preferred), project management software (e.g., Rocket Lane, MS Project, Smartsheet, JIRA), and customer data/integrations (e.g., Workato/Zapier, webhooks/APIs, data warehouse/ETL)
Resilience
Inquisitive nature—desire to dig in, make a difference, and always keep learning.
Proactive, can-do attitude with a bias towards action.
Excellent communication skills, both verbal and written.
Highly organized, strong time management skills with high degree of attention to detail.
Strong networking and business development skills.
Ability to research, identify and qualify prospective leads.
Ability to quickly learn technology and process (e.g. SalesForce, Rocket Lane, MS Office, etc.)

Benefits

Medical (HSA available)
Dental
Vision
Short-term & long-term disability (company-paid)
Life & AD&D (company-paid)
401K with company match
10 paid holidays, quarterly company closure dates, + holiday week company closure
Flexible time off policy
Work from home
6 weeks paid parental leave
Salary range: $125k-$150k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project governancedata mappingQAUATdata qualityprocess documentationautomationmarketing technology stackcustomer dataETL

Soft Skills

resilienceinquisitive natureproactive attitudeexcellent communicationhighly organizedstrong time managementattention to detailnetworking skillsbusiness development skillsresearch skills

Certifications

Bachelor's degree