Liquidity Services

Sales Support Analyst

Liquidity Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $45,900 - $57,400 per year

About the role

  • The Sales Support Analyst plays a key role in managing buyer payment follow-ups and processing sales adjustments (including collapsing sales).
  • This position is responsible for ensuring timely collections, resolving billing discrepancies, and delivering exceptional customer service.
  • Success in this role requires a high level of accuracy, strong attention to detail, and the ability to work independently.
  • The analyst will serve as a primary point of contact, collaborating closely with internal teams across Liquidity Services and liaising with buyer company representatives to support smooth transactions and issue resolution.

Requirements

  • Associate’s degree or equivalent work experience.
  • 2+ years of administrative or coordination experience in an office environment, preferably supporting operations or sales teams.
  • Exposure to industrial or heavy equipment industry preferred but not required.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Comfortable navigating internal systems and databases.
  • Strong organizational skills and attention to detail.
  • Effective written and verbal communication abilities.
  • Collaborative approach with the ability to work across teams.
  • Ability to manage multiple tasks in time-sensitive situations.
  • Ability to identify and communicate potential issues promptly.
  • Ability to work independently while following established procedures.
Benefits
  • Competitive wages
  • Healthcare (medical, dental, vision, prescription drugs, FSAs)
  • 401(k) plan
  • Paid time off (PTO) and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Professional development and tuition assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative experiencecoordination experiencebilling discrepancy resolutionsales adjustment processingcollections managementdata entryMicrosoft Office SuiteExcel proficiencyinternal systems navigationdatabase management
Soft Skills
attention to detailorganizational skillseffective communicationcollaborationindependent workproblem identificationtime managementcustomer serviceissue resolutionmulti-tasking
Certifications
Associate’s degree