Linkserve Solutions BPO, Inc.

Human Resources

• Respond to emails, phone calls, and HR-related inquiries
• Manage employee onboarding and offboarding processes, including orientations, documentation, and exit requirements
• Process timesheets for payroll and monitor employee company and government requirements and benefits
• Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth), including remittances, billings, salary adjustments, maternity/sickness notifications, and claims
• Update payment trackers, employment status records, HR databases, and portals for accurate reporting
• Monitor and update employee loans and handle related reports
• Conduct monthly fieldwork for reporting newly hired and separated employees
• Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance
• Assist the HR Head with organizational and space planning, performance management, and improvement programs
• Participate in the development, documentation, and implementation of HR policies and procedures
• Support employee relations by addressing concerns, promoting wellness and safety programs, and enhancing company–employee communication
• Manage HR software to collect and organize information throughout the employee life cycle, from hiring to offboarding
• Monitor HR formats, documentation, and quality standards for compliance and accuracy
• Participate in HR programs and initiatives that promote employee engagement, safety, welfare, and company reputation as an employer of choice
• Prepare, analyze, and send reports as required by management
• Attend and contribute to management meetings
• Perform other HR-related duties as assigned

Human Resource Specialist

Recruitment

• Screen candidates and conduct interviews
• Coordinate and send interview, orientation, and training schedules
• Collect, review, and validate pre-employment requirements
• Manage HRIS efficiently
• Conduct background checks on applicants
• Assist in orientations and support candidates throughout the onboarding process
• Update and maintain endorsement sheets, trackers, and recruitment reports
• Provide sound advice on developing new recruitment strategies
• Continuous training to eventually become an HR Manager
• Source and manage applicant leads through various recruitment channels
• Organize and encode applicant data in the HR database
• Post and share job vacancies on social media and job boards
• Respond to basic applicant inquiries and encourage application completion
• Manage and maintain recruiter Facebook and LinkedIn accounts
• Join and engage in job hiring–related social media groups
• Support recruitment marketing through market research and social media campaigns
• Perform other duties as assigned

Human Resource Specialist

Recruitment Officer